东莞招聘

Job Purpose:
Execute installation, trouble-shooting, maintenance, technical support, hot-line, software, training, and sell spares & service to customers of PB machine and all other related service activities in designated territory
Duty & Responsibility:
l Execute installation most kind of machines according to company’s standards by offering quality service with decent, professional manner.
l Trouble-shooting customer problems in a timely and effective manner.
l Maintenance on most kind of machines.
l Provide advanced technical support to customers.
l Obtain max sales lead from existing customer and do demo on field to support sales team.
l Achieve spares & service sales target, complete the tasks from Service manager or hot liner.
l Study technical manuals to determine equipment needs or system enhancements, and transfer knowledge to apprentice, technician and engineer. Can create alternative solutions to recurring problems.
l Responds to customers’ requests for system changes and upgrades in a timely manner.
l Providing advanced technical training to customers.
l Learning and transfer knowledge to others symmetrically.
l Take product and technical training for customer periodically and compatibly, solve the problems independently and efficiently to satisfy the customers.
l Working closely with various departments to keep project running smoothly, such as payment collection, service, handle customer complain.
l Assist sales for new project and market development.
l Actively participate and cooperate with company marketing activities like exhibitions.


Education and Professional Qualifications
Technical school, college or bachelor degree in electrical or mechanical is preferred.
Good English Language (writing and reading)


Working Experience:
3 years experiences on service in PB machinery industry.
1 years experiences on service for Bystronic PB machine is preferred.


Behavioral Attributes:
Strong technical background and commercial sense
Clear overview of the local market: competition analysis & market requirements
Self-motivated with strong interest in service.
Teamwork, basic communication skills.
Basic skill in communication and service attitude.
Good analytical and problem resolving skills
Committed & hard working


工作目标:
在指定区域内执行完成Bystronic折弯、剪板机的安装、排故、保养、技术支持、热线、软件、培训，销售百超的备件/服务，以及相关服务业务。


职责和责任：
按公司标准安装主要类型的机器，向客户提供优质，专业的服务。
及时有效的解决客户的问题。
维护主要类型的机器。
向客户提供先进的技术支持。
在为客户做演示时帮助支持销售团队提高销售可能性。
完成备件/服务销售任务，执行服务经理或热线布置的任务。
学习技术手册，确定设备需求，并与技术员和工程师沟通。
及时响应客户请求的系统变更和升级。
向客户提供先进的技术培训。
向其他人学习，与相关人员分享有关知识和经验。
定期安排客户参加产品和技术培训，能协调解决客户的问题,满足客户的要求。
与各部门密切合作，使项目可以平稳运行,如付款收集、服务、处理客户投诉。
协助销售开发新项目和市场。
积极参与和配合公司营销活动，如展会。


任职资格：
中专技校，专科或本科学历的机电一体化/机械/电气专业尤佳。
较好的英语阅读及写作能力。
工作经验：
至少3年的数控折弯机床服务经验。
1年以上百超折弯、剪板机的服务经验尤佳。


行为要求：
有丰富的技术背景和商业意识。
熟悉本地市场，能对竞争对手和行业作出正确的分析。
有自觉且积极的服务意识。
有良好的团队合作意识和沟通技巧。
基本的沟通技巧和客户服务意识。
基本的分析和解决问题的能力。
注重团队合作，愿意出差。
具有公开、创新、奉献精神。

瑞士百超集团成立于1964年，1994年加入瑞士Conzzeta控股公司，是瑞士最著名的企业集团之一。

瑞士百超公司是目前全球领导品牌的激光切割机制造商，在全世界拥有近万台设备，是激光切割技术及飞行光路的开拓者，并始终引导新技术的发展。由于技术性能、品质质量、生产效率、使用成本及售后服务明显优于其它激光切割机生产厂，瑞士百超设备在全世界享有盛誉。2006年百超将亚洲总部正式落户上海。

百超（上海）精密机床有限公司为我们的客户提供销售、售后服务、培训以及备件供应等一系列本地化服务。目标就是：保持百超在中国切割与折弯行业的领导地位，以创新的产品和卓越的售后服务与客户建立长期的合作关系，从而适应客户在经济和商业方面的需求。


Bystronic is a Swiss company established in 1964. Bystronic has been a member of Conzzeta Holding since 1994.

Bystronic is a worldwide player in the supply of high quality solutions for economic processing of sheet metal, other flat materials and tubes. Customers benefit from laser and waterjet cutting and bending systems and services tailored to the application. Bystronic stands for reliability, powerful innovation, excellent price-performance ratio and user-friendly operation. The focus is on automating the complete material and data flow in the cutting-bending process chain. In 2006, the headquarter of Bystronic is relocated in Shanghai, which supports the customers' success with application-oriented systems and services for the laser and waterjet cutting, as well as for bending.

Bytronic Co. Ltd(shanghai) focus on the cutting – bending process chain and the automation of the complete materials and data flow. As a partner, Bystronic offers reliability, continuity and transparency, and is represented regionally by highly competent staff speaking the customer's language.