东莞招聘

Purpose for the Job 职务目标

CS
1) To monitor order process for local customers from receipt through fulfillment process, proposing solutions or options caused by order fulfillment problems or emergencies. (PT)
2) To build up a good relationship with customers through customer visits/meetings and regular calls.
3) To arrange the sample orders and handle the recycle IBC returned from customers and SBU’s
4) To record customers’ complaints and transmit to QA.
5) To handle new customer’s IDH application and maintain the customer’s data base.

QD Admin.
1) To build up a good working environment by good admin work.
2) To assist sales manager in business related work.
3) To build up the customer’s data base for North China.

Principal Accountabilities 主要职责

CS
1) To monitor order processing in SAP for local customers and following up the order delivery status, including return orders following up and second IBC returned orders controlling.
2) To handle customers’ complaint and improve the customer’s satisfaction. But not expose irrelevant information, especially of price and our stock to customer or other persons.
3) To follow up the customer’s credit and payment status. Transmit credit problem to sales staff in time. Provide sales staff or customers with information such as delayed orders, partial delivery and so on.
4) To monitor the sample’s application and delivery and consignment stock transfer.
5) Be in charge of new customers’ IDH application. Maintain customer’s database in SAP system and update them in system rightly and timely to avoid wrong delivery and wrong invoice caused by wrong database.
6) To complete assignments delegated from your boss and support CS team’s daily work.

QD Admin
1) To assist manager in meeting organization and other business activities.
2) To assist document management.
3) Other affairs assigned by manager.
4) Receive incoming calls and transfer to right persons or departments.
5) Guest or Visitor's reception, give appropriate arrangement and service to company guests.
6) Record, receive and distribute couriers/mails.
7) Prepare payment request of office expense.
8) Book local hotels and domestic & international air tickets, assist local staff with overseas traveling, incl. travel notice, visa application etc.
9) Check attendance record and submit the monthly attendance report.
10) Maintain office facilities and order office supplies, labour protective supplies etc..
11) General administration support to office operation.

Pulcra is a global manufacturer of innovative specialty chemicals. Based on more than 140 years of experience and partnership in the fiber, textile and leather industries, Pulcra Chemicals takes into account the latest technology and fashion trends without compromising on product safety, health,
sustainability and regulatory requirements.
Pulcra has production facilities, service laboratories and sales offices in 13 countries. Our experienced development teams offer our customers a comprehensive technical service and develop customized solutions according to their requirements. We are aware of our responsibility for future generations and are committed to maintaining a healthy balance between economic, environmental and social requirements when developing new products and technologies.

科凯是一家全球化的引领创新的特殊化学品制造商。基于和化纤、纺织和皮革行业140多年丰富的合作经验和成功的伙伴关系，科凯在坚持保证产品的安全、健康、可持续性以及遵守相关法规要求的同时，也注重技术革新和时尚趋势。

科凯在13个国家设有生产基地、技术应用实验室和销售中心。我们拥有经验丰富的开发团队，除了为客户提供全面的技术服务支持的同时，还根据客户的实际需求提供定制化解决方案。我们坚持可持续发展并承担社会责任，在致力于开发新产品和新技术的同时，不断寻求经济、健康环境和生态社会需求的平衡点。


科凯精细化工（上海）有限公司
Pulcra Specialty Chemicals（Shanghai）Co., Ltd
上海市普陀区丹巴路28弄36号旭辉世纪广场6号楼16楼（200062）
F16, No.6 Building, No.36, Lane 28 Danba Rd,
Xuhui Century Plaza, Shanghai 200062, P.R.C.
电话：+86-21-6196 2666 传真：+86-21-6196 2699

科凯化工金山工厂
Shanghai Jinshan Plant
上海市金山区金山卫镇板桥西路2459号
No. 2459 West Banqiao Road,Jinshanwei Town, Jinshan District, Shanghai 201512 , P.R.China
电话：+86-21-6089 2600 传真：+86-21-6089 2616