After Service Engineer
依工净化（吴江）有限公司
- 公司规模：50-150人
- 公司性质：外资(欧美)
- 公司行业：服装/纺织/皮革 电子技术/半导体/集成电路
职位信息
- 发布日期：2014-02-20
- 工作地点：上海
- 招聘人数：1
- 工作经验：五年以上
- 学历要求：本科
- 语言要求：英语良好
- 职位类别：售前/售后技术支持工程师
职位描述
This position belongs to Magnaflux China.(该职位为与本公司同属的ITW集团旗下Magnaflux品牌，详细信息请参考网站http://www.magnaflux.cn）
SUMMARY
Provide equipment after service to end-users or distributors. Provide service training to distributors. Develop documented processes for both service and training.
ESSENTIAL DUTIES
1. Customer site service: Equipment installation orientation, operation & maintenance training; In-service equipment troubleshooting and repair.
2. Provide after service support to customers and distributors.
3. Analyze equipment service issues and suggest solution for solving and preventing problem. As required, coordinate with appropriate Engineering Manager (MX USA, Tiede, India, etc.) to initiating and produce Service Bulletins.
4. Provide distributor and employee training on equipment orientation, operation and maintenance.
5. Investigate equipment and accessories quality issues and report to appropriate Engineering and Quality managers.
6. Assist with equipment and material application demonstration at distributor and/or customer sites as required.
7. Provided calibration of accessories to customers and authorized distributors. Provide calibration training to authorized distributors.
EDUCATION and/or EQUIVALENT EXPERIENCE
1. College degree or above.
2. Mechanical automation and automatic control related experience.
3. Above 5 years experience of equipment After service and repairing.
4. Solving problem for customer unprompted and patient, with good service principle.
5. Team cooperation spirit.
6. Be willing to study new knowledge, having highly self-regulation and being positive.
7. Be willing to share knowledge and information.
OTHER QUALIFICATIONS
1. Computer literate.
2. English communication capability in oral and writing.
3. Engineering drawing reading.
SUMMARY
Provide equipment after service to end-users or distributors. Provide service training to distributors. Develop documented processes for both service and training.
ESSENTIAL DUTIES
1. Customer site service: Equipment installation orientation, operation & maintenance training; In-service equipment troubleshooting and repair.
2. Provide after service support to customers and distributors.
3. Analyze equipment service issues and suggest solution for solving and preventing problem. As required, coordinate with appropriate Engineering Manager (MX USA, Tiede, India, etc.) to initiating and produce Service Bulletins.
4. Provide distributor and employee training on equipment orientation, operation and maintenance.
5. Investigate equipment and accessories quality issues and report to appropriate Engineering and Quality managers.
6. Assist with equipment and material application demonstration at distributor and/or customer sites as required.
7. Provided calibration of accessories to customers and authorized distributors. Provide calibration training to authorized distributors.
EDUCATION and/or EQUIVALENT EXPERIENCE
1. College degree or above.
2. Mechanical automation and automatic control related experience.
3. Above 5 years experience of equipment After service and repairing.
4. Solving problem for customer unprompted and patient, with good service principle.
5. Team cooperation spirit.
6. Be willing to study new knowledge, having highly self-regulation and being positive.
7. Be willing to share knowledge and information.
OTHER QUALIFICATIONS
1. Computer literate.
2. English communication capability in oral and writing.
3. Engineering drawing reading.
公司介绍
依工净化（吴江）有限公司是美国ITW集团在吴江全额投资的一家净化产品制造性企业，从事高质量航空航天，汽车，生物工艺学，食物处理，数据存储，医疗设备，配药，要求重要制造环境的半导体、电信和其他产业净化产品生产。
ITW集团为纽约证券交易所上市公司，美国财富200强之一，2010年全球销售额为159亿美元，目前在全球57个国家和地区拥有61000多名员工。
ITW具有独特的公司文化和经营理念，以分权管理模式和80/20原则经营闻名于世，其大公司、小企业的经营模式为每位有才能的人士提供了极好的施展才能的舞台和空间。
ITW集团为纽约证券交易所上市公司，美国财富200强之一，2010年全球销售额为159亿美元，目前在全球57个国家和地区拥有61000多名员工。
ITW具有独特的公司文化和经营理念，以分权管理模式和80/20原则经营闻名于世，其大公司、小企业的经营模式为每位有才能的人士提供了极好的施展才能的舞台和空间。
联系方式
- 电话：(0512)63033700-111