知名企业招聘呼叫中心回访助理
上海任仕达人才服务有限公司
- 公司规模：150-500人
- 公司性质：外资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2014-04-23
- 工作地点：沈阳-沈河区
- 招聘人数：1
- 语言要求：普通话良好
- 职位类别：客服专员/助理(非技术)
职位描述
岗位职责:？
按要求完成新契约回访工作，及时跟进、统计分析分支机构的新单回访问题件的处理情况
对客户进行续期交费提醒、理赔满意度回访等服务，聆听客户的意见和建议
接受知识技能培训，不断提升服务水平
提出改善意见，提升回访效率
任职资格：
能力
1、良好的理解能力，优秀的沟通技巧
2、普通话标准流利，发音标准，语音亲切
3、能熟练使用计算机及office软件
4、具备良好的心理素质及抗压能力
行为
1、身体健康，积极乐观
2、具有较强的服务意识
3、具有良好的应变能力、沟通表达能力及判断能力
4、学习能力强，有团队合作意识
经验
有呼叫中心从业经验以及客户服务相关工作经验者优先，有一年及以上工作经验者优先。欢迎优秀的应届毕业生投递简历。
公司介绍
Randstad is the world’s second largest HR services organisation and widely recognised as a global Fortune500 company. Commencing operations in Amsterdam in the 1960s, our international branch network of 4700 offices now extends across 40+ countries worldwide and we employee a team of more than 27,000 professional consultants.
Randstad China first opened offices in 2005 and we have an established branch network across China, servicing more than 100 primary and secondary cities. With a focus on rapid expansion over the next three years, we now look to accelerate our business by investing in the growth and development of our team in Shanghai.
Randstad China first opened offices in 2005 and we have an established branch network across China, servicing more than 100 primary and secondary cities. With a focus on rapid expansion over the next three years, we now look to accelerate our business by investing in the growth and development of our team in Shanghai.