东莞 [切换城市] 东莞招聘东莞物流/仓储招聘东莞船务/空运陆运操作招聘

Client Development Executive

上海亚致力物流有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(非欧美)
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2013-12-17
  • 工作地点:深圳
  • 招聘人数:2
  • 工作经验:三年以上
  • 学历要求:大专
  • 语言要求:英语熟练
  • 职位类别:客服专员/助理(非技术)  船务/空运陆运操作

职位描述

Role & Responsibilities:
1. Business retention & Service Assurance
? Receive the routine booking from local & overseas station
? Validate the booking info
? Ensure full set of docs is received
? Request shipper to provide KC form & BR for the new customer. (Only apply for HKG)
? Ensure clear shipping instruction to handle normal & 3rd party billing shipment
? For FOB (RO) term, check with overseas destination office for term/rate on booking acceptance.
(Pre-approval if applicable)
? Counter propose alternative carriers' option & lead time per overseas request
? Notify import shipment to consignee with providing the "Shipment Arrival Notice"
? Send out shipment summary report to customer / overseas office (if applicable)
? Inform shipper the ad-hoc charges and seek for acceptance (Cancellation, storage, change location etc.)
? Revert if updated connecting flight and ETA to shipper/ overseas if needed

2. Business Implementation
? Report / Follow up irregularities with customers & liaison with overseas stations (Revert with customer / shipper on special repackaging instruction to warehouse for compliance)
? Prepare the SOP for SME accounts

3. Business Development
? Expand the selling on other services scope on existing customers/suppliers (Relationship & Vendor management) (FS involvement when needed)
? In-house selling on Service and Product Development for any of overseas Trade Lane or Free hand shipment opportunity (e.g. trucking, export clearance, and cross trade expansion)
? Meet with potential customer for further Business development when needed

Education and Experience requirements
? Minimum of 3 years experience in services and logistics industry
? Industry knowledge for handling procedures of airfreight or sea freight
? Strong MS applications, fluent English and Cantonese/Mandarin




Job Skills and Competencies for this position
? Strong communication skill and service etiquette
? Sales oriented with excellent service etiquette
? Cooperative, and real team player with broad business insight
? Self disciplined and good time management;
? Strong analytical skills and be solution provider
? Can use resources to achieve goals and objectives within timeline
? Accountable and responsible; Positive attitude under pressure
? Ability to work accurately, whilst under pressure.
? Self-motivated and have ability to work effectively alone or as part of a team.
? Proven ability to build rapport with customer and ability to manage challenging people scenarios.

公司介绍

Agility集团是世界领先的供应链管理公司之一。

作为Agility集团的前身,PWC (科威特公共仓库公司) 一直是中东地区重要的综合供应链解决方案服务商。

通过多年的业务规划和地域拓展,2006年11月13日,PWC宣布将其名下所有的物流资产整合在一起,Agility品牌由此诞生。

Agility集团的业务重点涵盖广泛的市场领域,包括高科技,展会,汽车和轮胎,工业,零售和消费品业,航空,石油和天然气等。Agility集团通过不断重视卓越操作并且提高供应链的可视度和可控性,从而有效地帮助客户提高效率,减少中转环节和运抵时间。作为一家全球领先的物流公司,Agility将持续为各大跨国公司及大中型国内企业设计,执行并优化物流方案。

Agility集团目前拥有32,000多名员工,分布在世界各地100多个国家550余处营运网络。

联系方式

  • 公司地址:地址:span东风东路761号丽丰中心13楼01单元