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APPLICATION SUPPORT ENGINEER - NANJING, J#3369AY

宁波高新区德瑞人力资源有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2013-11-25
  • 工作地点:南京
  • 招聘人数:1
  • 工作经验:一年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:系统工程师  技术支持/维护工程师

职位描述

ABOUT DIRECT HR:
DIRECT HR IS A PREMIUM CHINA-FOCUSED RECRUITMENT FIRM SPECIALIZED IN SUPPORTING LEADING EUROPEAN, AMERICAN AND CHINESE EMPLOYERS WITH THEIR TALENT ACQUISITION IN CHINA.


Client:
Our client is an International company specializing in Logistics and Supply Chain.

Salary:
Competitive Salary (depending on experience)

Starting date:
As soon as possible

Location:
Nanjing, Jiangsu Province, China

Reporting to:
Manager

Travelling:
Will be based on business requirements

Recruitment process:
+ Telephone interviews
+ Face-to-face interviews

Responsibilities:
+ Ensure that support OLAs are strictly adhered to
+ Undertake 2nd level support in the resolution of non-routine system issues
+ Troubleshoot, identify and resolve application issues
+ Work closely and coordinate with country IT to resolve system and operational issues
+ Provide regular checks to ensure proper maintenance work such as backup, clearing transactional logs
+ Create / maintain issue logs, resolution steps
+ Identify the root cause of the issue
+ Review system performance regularly and monitor the performance of processes and system activities proactively
+ Recommend action plans to prevent problems or improve performance
+ Ensure that all support SOPs are maintained and up-to-date for every different customer/site implementations

Requirements:
+ Bachelor Degree is required
+ Advanced system administration (optimizing, tuning, troubleshooting, etc.) for Windows / Linux-based applications
+ Experience in version control software, such as CVS, SVN. Understanding and know how to work as a development team
+ Good Command on ITIL Processes compulsory
+ Experience with issue and incident tracking tools
+ Effective analytical and problem-solving skills is required
+ Effective communication skills both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company
+ Speak fluent Chinese Mandarin and English

Interested?
Please send your updated resume in English to Ms. Amber Yang (a.yang@directhr.cn) with the subject ''Application for Application Support Engineer - Nanjing, J#3369AY''

Contact person:
Ms. Amber Yang
Recruitment Consultant
E: a.yang@directhr.cn
T: +86 21 5090 3649 ext. 224


Keep yourself updated on our latest premium jobs via http://jobs.directhr.cn

公司介绍

Direct HR is a premium China-focused recruitment firm specialized in supporting leading European, American and Chinese employers with their talent aquisition in China.

Direct HR 是面向中国市场的招聘服务公司,致力于为欧洲,美国和中国有高端人才需要的领头企业提供招聘及流程支持服务。通过全面的招聘工具与渠道,我们以寻访以下行业的资深专业人才和管理人才为目标:

 Aerospace 航空航天工业
 Automotive 汽车
 Chemicals 化工
 Energy 能源
 Engineering 工程
 IT 信息技术
 Manufacturing 制造业
 Supply Chain 供应链

联系方式

  • Email:mahin.aamir@wardhowell.pk
  • 公司地址:上班地址:Karachi, Pakistan