东莞招聘

Position Accountabilities:
1.Coach customer service clerks on their daily tasks with particular emphasis on processes and systems, and achievement of individual and departmental performance targets
2.Supervise customer service clerks to ensure their performance is aligned to stipulated standards
3.Ensure all incoming messages from overseas offices relating to customer service support are attended to promptly and efficiently
4.Handle assignments as required by relevant departments to increase business prospects for the company
5.Ensure company procedures and policies are followed by customer service staff
6.Verify and compile statistics relating to the management of customer service
7.Perform any special duties or projects as assigned by the department head.

Relevant Education Background, Hard Skill, Knowledge and Experience:
1.Junior College diploma or above
2.Minimum 2-year experience in Airfreight & in the filed of customer service
3.Fluent in written and spoken English, Cantonese and Mandarin

在全球国际货运，你将作为全球物流服务网络中连接世界的一员。我们的网络让你塑造你的事业, 鼓励你做出贡献和真正地发挥个人特长。全球国际货运在全球有员工逾76,000名，我们拥有多元化的团队和欢迎不同背景、不同想法和不同技能的人才加入我们。与我们成为一个团队，共同前进。

如欲查询更多全球国际货运的资料，请浏览：www.dbschenker.com/cn

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues world-wide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

To know more about us, please visit http://www.dbschenker.com/cn