东莞 [切换城市] 东莞招聘东莞客服及技术支持招聘东莞客服主管(非技术)招聘

银行对公客服(深圳)

中智上海经济技术合作公司

  • 公司规模:500-1000人
  • 公司性质:国企
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2014-03-05
  • 工作地点:深圳
  • 招聘人数:若干
  • 工作经验:一年以上
  • 学历要求:大专
  • 职位类别:客服主管(非技术)  

职位描述

要 求:
Knowledge of customer services and corporate banking (WB) products and processes ( electronic channels knowledge is an advantage)
Computer literate with the ability to learn customer service software applications
Strong communication skills : ability to build clear and effective communications that drive action
Good listening and questioning skills
Motivated to achieve personal targets and management objectives
Good at English. Fluent Cantonese is an advantage.

职 责:
中智代知名外资银行招聘客户服务助理一职
Understand clients requirements and banking product & service needs across multiple products
Proactively anticipate clients needs and takes action
Proactively encourage utilization of facilities/increasing transaction volumes up/cross sell products and services; and indentify opportunities for channels and business referrals
Create time for additional responsibilities and activities (projects, training etc ) though effective work management
Work independently, talking ownership of issues and escalates as required to the appropriate party
Comply with laid out policies and procedures
Maintain the Bank’s reputation
Identify gaps which would put the Bank and its clients at risk and takes action

上班地点——深圳市罗湖区深南东路5016号 京基100大厦A塔
福利待遇——五险一金+补充商业保险(意外险,疾病险,补充医疗报销)

公司介绍

中智上海经济技术合作有限公司(简称中智上海公司)是中智全国性服务网络战略布局中重要的战略成员。目前,中智上海公司服务2万余家客户企业,雇员数达77万。公司主营业务包含:人力资源外包、招聘+业务外包、国际业务、培训业务和贸易服务五大板块。2013年,中智上海公司荣获由上海市政府颁发的“上海市质量金奖”。2016年,公司荣获由国家质检总局颁发的第二届“中国质量奖”提名奖。2018年,中智上海公司第一批获得由上海品牌国际认证联盟颁发的“上海品牌”荣誉。中智上海公司秉承“诚信、尊重、公正、专业”的服务精神,积极践行社会责任,不断追求卓越,持续为客户和雇员创造价值。
应聘者请发简历至 resume@ciicsh.com

联系方式

  • Email:resume@ciicsh.com
  • 公司地址:地址:span上海