东莞招聘

（需求一）应聘者请发简历至 jobyl@ciicsh.net

要 求：
College degree above
2 years experience in customer service
A team player who is dynamic and possesses positive working attitude to work well;
Have basic sales and commercial understanding;
Open-minded, faster learning ability, proactive, self-confidence, excellent communication & customer services skills
Excellent statistics skill and data analysis ability
Meet Norgren Value (Engaging, Knowledgeable, Fresh, Reliable)

职 责：
美资自动化制造业【Customer Service Representative(北京)】

服务地点/Address: 北京市朝阳区东大桥路

服务描述/ Brief description of service:
1. Supervise monitor and planning regional customer service. Work closely with sales team to attain customer satisfaction through high-quality CSR service
2. Constantly analyze and document customer services processes and problems. Assist regional manager to develop solutions to enhance efficiencies and risks avoided in customer services cycle;
3. Assist regional manager to get individual customer services goals and responsibilities; aiding customer services persons in coordinating related department, such as finance, logistics and technical etc.
4. Help sales provide the quotation, order and contract to customers;
5. Coordinate with Finance Dept to handle with the AR process, assist sales to collect payment;
6. Customer order management, coordinating with sales and logistics Dept and follow-up products delivery schedule;
7. To be responsible for analysis and statistics on sales status, overdue and ship plan, and making out series statistics reports;
8. Assist regional Manager and sales team in collecting and analyzing sales data.

中智上海经济技术合作有限公司（简称中智上海公司）是中智全国性服务网络战略布局中重要的战略成员。目前，中智上海公司服务2万余家客户企业，雇员数达77万。公司主营业务包含：人力资源外包、招聘+业务外包、国际业务、培训业务和贸易服务五大板块。2013年，中智上海公司荣获由上海市政府颁发的“上海市质量金奖”。2016年，公司荣获由国家质检总局颁发的第二届“中国质量奖”提名奖。2018年，中智上海公司第一批获得由上海品牌国际认证联盟颁发的“上海品牌”荣誉。中智上海公司秉承“诚信、尊重、公正、专业”的服务精神，积极践行社会责任，不断追求卓越，持续为客户和雇员创造价值。
应聘者请发简历至 resume@ciicsh.com