东莞招聘

Qualification:

5 years working experience in which 2 years relevant experience worked in mutinational company; university grade

Customer oriented , open mind, strong sense of responsibility, teamwork.

Responsibility:

Responsibilities:
1.Sales Order Processing
(i) Process order fulfillment
(ii) acknowledge customer orders
(iii) prepare quotations for standard items, machine sales and tentative sales;
(iv) deal with customer queries relating to deliveries, price and product information;
(v) coordinate with internal parties to improve on time delivery performance;
(vi) regular backlog review and overdue backlog clean up;
(vii) prevent cancellations/ lost business and communicates information to Field Sales;
(viii) regular inventory review for customer special stocking programs,keep the inventory at a reasonable level;
(ix) timely review early warnings for reschedule dates and reason codes and proactively relate this information to the customers and field sales to reduce number of drop ship or AE case ;
(x) RMA/CR/DR/FOC handling and follow up;
(xi) establish new accounts into SAP system;
(xii) work with customer, sales team and finance department to resolve
delinquent account receivable in order to ensure customer satisfaction with TE's services.
2.Complaint Handling：Coordinate the resolution of customer complaints, by bringing the complaints back to the relevant department and following up on corrective actions to customers (including return,refund,replacement,customer claims) in order to ensure customer satisfaction with TE's services
3.Customer Relationship Maintenance：
(i)Work with Sales to establish and maintain customer business relationships, including communicating with customers via telephone, e-mail and fax;
(ii) work to gain knowledge of account requirements/special situations and apply to customer requirements and develop skills and knowledge to better solve customer issues;
(iii) arrange sample/catalogue and technical information for customers upon Sales' request;
(iv) participate in customer visits to TE facilities and customer locations;represents the customer’s stand during internal decision making process in order to build up good relationship with customers and effectively resolve customer issues.
4.Internal Coordination:Strengthen relationships with Supply Chain, Field Sales, Finance, Logistics, Support Hubs, EDI, and other TE functions in order to get effective support from other departments and satisfy customer requirements.
5.Policy and Procedure:Good knowledge about and follow up company policy and procedure for order fulfillment to verify requests from customers, fields sales and other functions, and get proper approval for any exceptional cases in order to make fully compliance to the policy and procedure.
6.PO/Contract Review:Before order entry, review each customer contract / PO to make sure it is in line with SAP system setup and terms and conditions requested by company; apply for approvals for any special terms and conditions in order to makecontract management in line with TE's policy and procedure.
7.Record Maintenance
(i)Secure all sales order data entered into SAP system timely and correctively;
(ii)control data error to minimum with help of SAP report; and
(iii)file all hard copy documents and records according to ISO and company policy requirements in order to ensure sales order data and documents can be kept completely, accurately and in line with the company retention polices.
8.Frustructure Improvement:Generate productive suggestion on order fulfillment in order to improve workflow or procedure.
9.Projects Follow Up:Perform special functions as required by BU, participates in and supports sales team to manage special projects in order to team up with sales team to maintain customer satisfaction.

关于TE Connectivity泰科电子

TE Connectivity（纽约证交所代码：TEL）是全球技术领军企业，年销售额达 120 亿美元。泰科电子是TE Connectivity在中国的成员企业。在连接日益紧密的当今世界，TE的连接和传感解决方案发挥着核心作用。TE与工程师协作，帮助他们将概念转变为现实 —— 通过经受严苛环境验证的智能化、高效、高性能 TE 产品和解决方案，实现各种可能。TE在全球拥有约 75,000 名员工，其中 7,300 名为设计工程师，合作的客户遍及全球 150 多个国家和众多领域。TE相信“无限连动，尽在其中”。

TE Connectivity于1988年改革开放初期就进入中国， 凭借本土化管理和运营策略，在发展自身的同时，TE中国也在推动中国的经济和社会发展变革：移动通讯设备的普及、数据通信的发展、汽车市场的繁荣、高速公共交通系统的延伸，以及绿色清洁能源的推广…… 这其中都有TE的身影。TE中国总部位于上海， 目前拥有约22,000名员工、21个生产基地和15个办公室，足迹遍布多个重要城市。未来，TE将持续投资中国，让更多的TE产品从“中国制造”走向“中国智造”。


在TE Connectivity中国，我们致力于引领员工进入一个充满机会的世界。不论你身在中国何处，TE Connectivity都给您的职业发展提供了宽广的地域选择。与此同时，我们在不同职能、工业提供各种不同职业生涯的成长阶梯和机会。我们不仅需要机械工程师，也在同时不断寻求各个学科的精英，提供不同层面的工作机会。无论你的专业是航空航天、化工、计算机、电子、工业、制造业、软件，还是系统工程、材料科学、物理、会计学、计算机科学、财务、人力资源、市场营销或供应供应链管理，你都可以在TE把握成就职业生涯的机遇。加入各个领域的精英中来，在灵感氛围当中，激励自主，体现职业生涯价值。

在TE Connectivity的全球化多元企业文化环境中，我们为您提供富有挑战性的工作机会和职业发展平台，鼓励创新与自我挑战，并努力为您创造一个安全和激励的工作环境。

为了让员工在工作中感到投入敬业、激活能力、并活力十足，我们向员工提供其学习、成长和出类拔萃所需的领导才能、培训和工具 ——不论是个人方面，还是职业方面。同时我们提供了优厚的待遇来满足不同员工和家庭的需求。您可以看见我们所有的努力都是为了让TE Connectivity成为您的\"理想工作场所\"。我们诚挚地邀请您加入我们敬业、胜任和充满活力的精英团队，让TE Connectivity引领你进入一个充满机会的世界！

泰科电子(东莞)有限公司成立于2002年6月,是泰科属下的一家美国独资公司，也是泰科电子在中国主要的线束及线束装配制造基地。公司位于东莞市厚街镇科技工业园区，占地60000平方米，现有员工2000余人。