东莞招聘

职位描述：

Responsibilities:

1. Responsible for facilitating the prompt, effective resolution of all service related issues. This includes the identification of root causes and the development/implementation of associated action plans in order to rectify and improve current service level.

2. Lead the development and implementation of all action plans to improve applicable areas of service highlighted throughout customer survey and regular service level reports.

3. Follow with Root Cause Analysis report of critical incidents and own the rollout corrective actions.

4. Identify any service gaps between actual scenario and ICT’ strategy, commitment and customer’s expectation, then produce action plans to close.

Requirements:

BA degree

1. 3+ years experience in an Integrated IT infrastructure environement

2. MNC work experience in MNC or abroad experience

3. work in or with a Service management team

4. Fluent English (spoken and Written)

5. Strong communication skill when leading and influencing a matrix team

6. Experience in Service management;

7. English (Spoken and written will be tested by interviewee);

8. Strong communication skill when leading and influencing a matrix team;

工作地点：南京

招聘人数：1

微信名称：博科人才公众平台
微信账号：ptsolution

博科人才诚聘
职位：人才咨询顾问，猎头顾问，市场营销，顾问助理，业务助理
 
工作内容：向一流外企提供各类IT人才；
应聘条件：英语或日语精通，正规本科学历，沟通能力和语言表达能力强，有亲和力，
有耐力，勤奋努力，富于挑战精神，善于与人合作。
 
招聘人数：10人
工作地点：大连
应聘请发简历到 hr@ptsolution.cn
简历审核合格者，我们将***时间联系您。
--------------------------------------------------------------------------
公司概要
博科人才是具有良好口碑和专业实力的猎头公司，致力于IT等行业高端人才的寻访、推
荐、储备。客户以世界500强外资企业为首，欧美、日本、国内知名企业等为辅，遍布中国各主要
城市。我们以国际规范的服务，向企业推荐优秀人才，向人才提供高级职位！
-------------------------------------------------------------------------------------
联系方式
地址：大连市中山区中山路88号天安国际大厦1603室
电话：0411-8254-0380;0411-8254-0382;0411-8254-0383
应聘邮箱：hr@ptsolution.cn