东莞招聘

Duty Summary

Responsible for managing the telesales team to secure sales, as well as meet and exceed targets through setting performance goals. Ensures that sales calls handled by telesales agents meet industry standards, and are of high service quality

Main Responsibility

* Supervises a team of telesales agents to achieve sales targets and overall brand development

* To lead the Telesales Team to balance the business portfolio from different distribution chanel

* To work closely with training, coaching and QA staff and recommendations will serve as their compass as they look to implement performance improvement initiatives

* Oversee the program effectiveness launched by the team with continuous improvement plan in order to ensure both bottom line and top line is well safeguarded

* To review & analysis the market situation and report to senior management periodically

* Assist in formulation, development and execution of any New Business Channels and Telesales strategies, including e-marketing, telemarketing, marketing concepts, strategic positioning in order to increase the market penetration of well-known telecommunication products

* Oversee the Telesales Operation in order to ensure program development, implementation are well adhered to the schedule with quality deliverables

Qualification

* 5 years or above of call center sales experience, in which at least 2 years are in management position

* Apart from having the subject knowledge, the candidate shall also possess strong project management expertise and coordination capabilities

* Language proficiency in English and Mandarin is a must with excellent verbal and written communications skills

* Located in either Yongchuan or Guangzhou.

* Strong leadership requirements, effective performance management and coaching techniques

* Strong strategic, analytical and conceptual skills; be organized, flexible and multiple task oriented to handle duties as assigned

* Possess effective management strategies along with financial knowledge and forecasting abilities

* Have strong computer skills including MS Word, Excel, PowerPoint, and be familiar with the use of reporting tools

* Ability to work in a high pressure environment

香港电讯是香港首屈一指的电讯服务供应商，提供广泛的服务以满足全港市民、本地及国际商界的需要，包括本地电话、本地数据及宽频、国际电讯、流动通讯，以及客户器材销售、外判服务、顾问服务及客户联系中心等其他电讯服务。
香港电讯联同母公司电讯盈科有限公司旗下非常成功的媒体业务，透过电讯盈科集团独有的[四网合一]平台，提供一系列跨越固网、宽频互联网、电视及流动通讯四个平台的创新媒体内容及服务。
香港电讯以香港为总部，共聘用约23000名员工，业务据点遍及内地及世界其他国家及地区。