AVP, Operations (Tokyo Operation)
上海锡科斯人力资源有限公司
- 公司规模:150-500人
- 公司性质:合资(欧美)
- 公司行业:银行
职位信息
- 发布日期:2012-08-31
- 工作地点:广州
- 招聘人数:3
- 工作经验:三年以上
- 学历要求:本科
- 语言要求:英语熟练
日语熟练 - 职位类别:外汇交易 清算人员
职位描述
Location:广州、郑州、深圳、北京、威海
Position:AM~VP depends on the background profile of the candicate.
Job Responsibility:
- Reassess continually the operational risks inherent in the business taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology by addressing any areas of concern in conjunction with line management and/or the appropriate department.
- Improve process by reviewing the processes regularly to identify improvements that will enhance operational and financial effectiveness.
- Drive and manages change to achieve business goals effectively (eg. process improvements/changes in procedures) and leads by example through service excellence and driving quality initiatives for improved Customer Satisfaction.
- Motivate and developing team members to meet business objectives - advice and guidance is given in a constructive manner and supported by appropriate evidence.
- Maintain customer satisfaction by setting an example in 'Leading to be Customer driven' by implementing effective customer feedback mechanisms and monitoring "Service Quality' of the section to ensure high Customer Service Standards.
- Drive performance in operations by ensuring "Knowledge retention' in the section by reinforcing concepts through continuous staff training and smoothening the impact of erratic workflows through effective capacity planning, leave management and process prioritization.
- Conduct a tight control on Operational losses, potential frauds through strong internal audit and staff feedback mechanisms.
- Organise and processing/completing work within agreed timescales. Ongoing monitoring and review of workflow and priorities are in accordance with procedures.
- Set, monitor and achieve process productivity and quality targets, to ensure optimum resource utilization and achievement of business objectives and customer SLA's.
Job Requirements:
- University graduate or above.
- High Japanese proficiency (C2 or above), plus acceptable level of English (no requirement on Cantonese) .
- Profound people management experience (at least 3 - 5 years experience as a manager of leading a considerable team size, e.g 10 team members or above).
公司介绍
锡科斯集团(SilverCourse Group) 公司网站:*************************
*成立于1999年,是大中华地区代表性金融中高阶人才寻觅机构,专注为银行、保险、基金、证券...等金融业客户寻觅专业人才。
*总部设于上海陆家嘴金融中心,营业据点包含:多伦多、上海、北京、台北、深圳、广州、成都、大连…等城市。
*快速满足客户需求,提供专业、快速、精准、高性价比的服务
*协助客户完善人力资本,协助人才完善职涯规划
竞争优势
*专注金融行业中高级人才寻觅
*优良的品牌形象
*先进的招聘系统平台
*丰富的客户及人才资源
*坚强的顾问团队
*众多的营业据点
企业文化
*专注、专业、创新、团队合作
*勇于拼搏的创业家精神
*绿色企业:力行俭朴,节能环保,爱护地球
*善尽社会责任,经营有成,回馈社会
*成立于1999年,是大中华地区代表性金融中高阶人才寻觅机构,专注为银行、保险、基金、证券...等金融业客户寻觅专业人才。
*总部设于上海陆家嘴金融中心,营业据点包含:多伦多、上海、北京、台北、深圳、广州、成都、大连…等城市。
*快速满足客户需求,提供专业、快速、精准、高性价比的服务
*协助客户完善人力资本,协助人才完善职涯规划
竞争优势
*专注金融行业中高级人才寻觅
*优良的品牌形象
*先进的招聘系统平台
*丰富的客户及人才资源
*坚强的顾问团队
*众多的营业据点
企业文化
*专注、专业、创新、团队合作
*勇于拼搏的创业家精神
*绿色企业:力行俭朴,节能环保,爱护地球
*善尽社会责任,经营有成,回馈社会
联系方式
- 公司地址:地址:span北京