东莞 [切换城市] 东莞招聘东莞计算机软件招聘东莞系统架构设计师招聘

Customer Information Management-VP

上海锡科斯人力资源有限公司

  • 公司规模:150-500人
  • 公司性质:合资(欧美)
  • 公司行业:银行

职位信息

  • 发布日期:2012-08-31
  • 工作地点:广州
  • 招聘人数:2
  • 工作经验:十年以上
  • 学历要求:硕士
  • 语言要求:英语熟练
  • 职位类别:系统架构设计师  副总经理/副总裁

职位描述

工作地:广州、上海

Key Responsibility:
1.Develops relationships with areas and portfolios in need of information support and defines the operational boundaries and framework.
2.Develops the infrastructure to provide strategic and tactical information support to assigned area or portfolio.
3.Assumes control of campaign management projects and manages project teams according to the process and timelines.
4.Oversees process reengineering and system infrastructure development to enhance information delivery throughout the customer contact process.
5.Perform data verification over data from various systems to guarantee accuracy of data report and analysis
6.Provide support for Data Service Request, conduct requirement analyzing and calculation methodology analyzing, and complete the request on schedule.
7.Provide support for related projects, co-operate with other department/team to fulfill the requirement.

Impact on the Business
1. Establishes the vision and objectives for assigned area. Assigns large scale corporate or business initiatives to appropriate teams. Performs high-level review of finished projects or work-in-progress to ensure correctness, accuracy and conformance to business requirements and corporate objectives. Defines the relevance and significance of projects.
2. Ensures the delivery of information to support the strategic and tactical information needs of the organization. Oversees the integrating and staging of data and the development of the Data Warehouse and Data Marts for use by analysts throughout the organization. Jointly defines business initiatives with senior management, develops business requirements with business analysts, assigns resources, and implements solutions. Interfaces with the business unit, increasing awareness on how to leverage information and providing support to increase the utility of the information solution by the end users.
3. Lead the CIM team in a coherent manner to provide information and data management support. Collaborate with business community to prioritize requirements, deliver effective solutions, and manage their expectations to achieve and sustain high level customer satisfaction.
Customers (External/ Internal)
4. Serves as the primary interface between the business community and department. Leverages the information infrastructure to support business community information needs. Identifies areas of need, develops levels of awareness of available resources, and mobilizes existing resources to provide information support to generate incremental value for the organization. Interfaces with the business unit to identify major initiatives, set goals, assign resources and review and approve project plans.
5. Develops the information required to manage the customer relationship, employs in the decision engine and leverages information in all channels of customer contact management process.

Leadership & Team work
1. Acts as the senior technical member of assigned area. Solves technical issues for assigned area and provides technical support to staff as required.
2. Architects and develops the environment to enable campaign management including data, data architecture, tools, processes and resource management. Designs, engineers and develops the campaign management process to generate revenue in assigned portfolio. Interfaces with the Marketing and Risk departments to translate strategy into executable instructions. Manages and executes campaigns to completion.
3. Oversees the design, development and maintenance of databases, data marts, and data warehouses to support the information needs of the organization. Ensures all databases and data marts are accurate, documented and accessible. Ascertains, recommends and implements m4ethods of improving efficiencies regarding database design, programming tools and coding methodologies. Interfaces with Technology Services to research complex data quality and systems processing issues to ensure resolution
4. Identifies and develops new data sources for use throughout the organization.Develops data sources, stages for immediate use, designs a process or plan for integration into overall infrastructure and manages integration to completion.
5. Develop and enhance the analytical and technical capability and expertise of the team by providing the effective coaching and on-job training.
6. Ascertain the team structure optimizes skills, the development of career plan for team members, and up-keeping the team morale through the effective management of a team of specialists.
Operational Effectiveness & Control
7. Manages internal and external resources, processes and projects to develop key information sources and deliverables to provide the business with an easy-to-use structure containing the strategic information necessary to perform complex analysis, modeling and segmentation.Oversees the development of cost-effective code for assigned projects.Manages the automation of repetitive programming steps to reduce the need for manual intervention. Oversees the maintenance of generated programs, queries and profiles to make certain organizational computer and information resources are leveraged efficiently.

Job Requirements:
1.Master’s degree in Computer Science, Mathematics, Statistics, Economics, Engineering, Business, Social Science
2.ten years experience in a computing or information science oriented area
3.Demonstrated proficiency in programming in SAS, Easytrieve, COBOL, SQL, PERL, or JAVA;
4.Demonstrated ability in managing a multitude of projects and requests of varying degrees of complexity;
5.A commitment to provide a high degree of customer service to both internal and external clients;
6.The ability to actively listen, interview and apply information from meetings to complete assigned tasks;
7.Excellent cognitive and mathematical aptitude;
8.Strong interpersonal, presentation, written and verbal communication skills.
9. Excellent management, project management, organizational, analytical and technical skills
10. Be good at Mandarin and English both in written and spoken


If you are interested in this position, don’t hesitate to send your resume to
mail@scgholding.com

公司介绍

锡科斯集团(SilverCourse Group) 公司网站:*************************
*成立于1999年,是大中华地区代表性金融中高阶人才寻觅机构,专注为银行、保险、基金、证券...等金融业客户寻觅专业人才。
*总部设于上海陆家嘴金融中心,营业据点包含:多伦多、上海、北京、台北、深圳、广州、成都、大连…等城市。
*快速满足客户需求,提供专业、快速、精准、高性价比的服务
*协助客户完善人力资本,协助人才完善职涯规划
竞争优势
*专注金融行业中高级人才寻觅
*优良的品牌形象
*先进的招聘系统平台
*丰富的客户及人才资源
*坚强的顾问团队
*众多的营业据点
企业文化
*专注、专业、创新、团队合作
*勇于拼搏的创业家精神
*绿色企业:力行俭朴,节能环保,爱护地球
*善尽社会责任,经营有成,回馈社会

联系方式

  • 公司地址:地址:span北京