Technical Sales Executive(全球第一大森林资源造纸和标签欧洲企业,季度年终丰
上海帝博企业管理咨询有限公司
- 公司规模：少于50人
- 公司性质：外资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2012-08-31
- 工作地点：上海
- 招聘人数：1
- 工作经验：三年以上
- 学历要求：本科
- 语言要求：英语良好
- 职位类别：售前/售后技术支持工程师 销售工程师
职位描述
Technical Sales Executive
工作地点：上海-市中心 （多条地铁直达）
(全球第一大森林资源造纸和标签欧洲企业，Asia Pacific和Global总部Share Service 迁移至国内，业务扩张需要新设职位，丰厚薪资待遇)
要求：对不干胶材料技术熟悉，愿意和销售一起跑终端客户，提供技术支持
Purpose of the job:
· Handling claim and remark quickly and precisely
· Give the feedback of quality from customers to related departments
· Technical support for field sales and customers.
· Technical sales concept.
Key Tasks:
· Claim handling
° Accept claim, investigating, taking sample, check, analyze, discuss. Decide if justify or not. Give the claim settlement. According to company policy to execute.
° Gives effectively feedback about claim reasons to Technical Service of operation department for improvement.
° For special claims, that maybe our current stock has same problem, inform the quality, supply chain and S&M team in time.
° Finish all claim statistic
° Inform the logistic to get the laminate back. And check returned staff laminate with quality
· Technical support & Technical concept
° Answering customer's enquiries about our laminate
° Technical training for external customers.
° Answering internal enquiries about customer's requirement, and give customer's feedback to related departments.
° To support the selling of technically demanding film & paper laminates.
° To participate in strategic projects of Laminates
° For all Key & Preferred customers named technical contact person
° Management of customer relationship in technical matters,
· Others
° When necessary, tracing customer's feedback for special laminate.
° When necessary, take part in the pushing of new product.
· Achieve other tasks may be requested by department manager
· Respect ISO procedures and company rules and regulations
Prerequisites
· University degree
· Work experience min 3 years in Technical Customer Service
· Languages – English level 3-4
工作地点：上海-市中心 （多条地铁直达）
(全球第一大森林资源造纸和标签欧洲企业，Asia Pacific和Global总部Share Service 迁移至国内，业务扩张需要新设职位，丰厚薪资待遇)
要求：对不干胶材料技术熟悉，愿意和销售一起跑终端客户，提供技术支持
Purpose of the job:
· Handling claim and remark quickly and precisely
· Give the feedback of quality from customers to related departments
· Technical support for field sales and customers.
· Technical sales concept.
Key Tasks:
· Claim handling
° Accept claim, investigating, taking sample, check, analyze, discuss. Decide if justify or not. Give the claim settlement. According to company policy to execute.
° Gives effectively feedback about claim reasons to Technical Service of operation department for improvement.
° For special claims, that maybe our current stock has same problem, inform the quality, supply chain and S&M team in time.
° Finish all claim statistic
° Inform the logistic to get the laminate back. And check returned staff laminate with quality
· Technical support & Technical concept
° Answering customer's enquiries about our laminate
° Technical training for external customers.
° Answering internal enquiries about customer's requirement, and give customer's feedback to related departments.
° To support the selling of technically demanding film & paper laminates.
° To participate in strategic projects of Laminates
° For all Key & Preferred customers named technical contact person
° Management of customer relationship in technical matters,
· Others
° When necessary, tracing customer's feedback for special laminate.
° When necessary, take part in the pushing of new product.
· Achieve other tasks may be requested by department manager
· Respect ISO procedures and company rules and regulations
Prerequisites
· University degree
· Work experience min 3 years in Technical Customer Service
· Languages – English level 3-4
公司介绍
公司微博：******************/dbtalent?ref=http%3A%2F%***********%2F2674989551%2Ffans%3Ftopnav%3D11
公司QQ：1652479807
公司msn：workdbtalent@hotmail.com
公司QQ：1652479807
公司msn：workdbtalent@hotmail.com
联系方式
- Email：workdbtalent@hotmail.com
- 电话：13701722965