Team Leader (China) - Product Services
华赛天成管理技术(北京)有限公司
- 公司规模:50-150人
- 公司性质:合资(非欧美)
- 公司行业:检测,认证
职位信息
- 发布日期:2013-03-26
- 工作地点:广州
- 招聘人数:1
- 工作经验:五年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:销售总监 销售经理
职位描述
Supervisory Responsibilities (if any):
· Client Managers, Technical and Audit Specialists, functioning in both direct and indirect reporting roles.
· Administration and support staff
Strategic Relevance: [Context]
· Accountable for contributing to the development and achievement of Product Services China program by ensuring that, as the Team Leader, all strategic, financial and other objectives are met through the appropriate development & implementation of strategy and policy and the effective management of human resources.
Take Ownership of: [WHY]
· Leading the China Product Services group to implement strategic and tactical plans in marketing, sales, business development, with a major focus on client retention activities to achieve financial targets whilst ensuring the effective management, deployment and development of appropriate resources.
Being Accountable of: [WHAT]
1.Leadership Focus
Recruitment of Staff
· Recruit staff of a high calibre. That is, ensure staff have the necessary skills and experience required to perform the role to the satisfaction of the business.
Provide Feedback and Reward Appropriately
· Using the company Annual Performance Review process:
- Ensure annual objectives are set for all staff
- Performance reviews are completed on time and overall performance ratings accurately reflect performance
- salary increases/bonuses reflect contribution of individuals
- Proactively manage under performers
2.Strategic Focus
· Ensure that SAI Global Product Certification and Testing programs are market leaders
· Provide input and leadership into developing a China Product Services strategy with input and coordination with other regions. Once developed and approved, implement into the local market to enable global and local growth.
· Develop and drive strategic and tactical plans in client retention activities to achieve revenue objectives.
· Maintain a high level of market awareness of companies, regulators and professional bodies in order to monitor needs, practices, trends and opportunities.
· Identification of new markets and opportunities to enable growth within markets not currently serviced.
3. Operational Focus
· Direct responsibility for Product Services China budgeting and achievement of the agreed outcomes.
· Manage applications, including application reviews, process to submission, certification and testing
· Ensure all technical reviews and management are conducted, including endorsements, non-conformance management, audit report reviews and approvals
· Undertake where appropriate, audits, witness testing and sample selection
· Instigate and monitor the implementation of corrective actions where maintenance of accreditation is threatened.
· Develop and maintain programs, including documentation, testing and accreditation.
· Review and approve Competency Codes allocated to auditing staff.
· Review and approve audit reports.
· Monitor continuing compliance of certified products.
· Manage and oversee (including product recalls) non-conformances that are raised within Client Managers.
· Evaluate, where appropriate, products and test reports against requirements of the appropriate standard and the Trade Practices Act.
·Oversee the preparation or amendment of Technical Schedules applicable to particular standards in liaison with the Testing and Technical Manager and, where necessary, representatives from industry, regulatory authorities and testing authorities
·Represent SAI Global on applicable Standards Committees and provide technical input regarding acceptance criteria, testing, industry capability and costs.
· Participate, as necessary, as a representative in relevant industry forums, standards writing committees, international and national programs and seminars including, as necessary, the preparation and delivery of papers
·Ensure that all OH&S regulations and requirements are met to ensure the safety of all site personnel and security of the site
4.Cross Functional Focus
· Work with other areas of Product Services to ensure customer service, sales and delivery functions deliver a high quality client experience including systematic evaluation of client satisfaction.
· Collaborate with internal subject matter experts and divisions to achieve maximum results for SAI Global clients.
Education / Professional Qualifications & Experience Required:
· A business degree in business administration or appropriate commercial discipline
· Direct experience in a professional services environment is mandatory.
· Experience in the provision of Technical/ Certification programs in a commercial context is an advantage.
· Demonstrated aptitude to lead new business and new market development efforts in a highly competitive niche market
· Experience in management of subject matter experts and external contributors
· Demonstrated leadership and performance management experience
· Outstanding project management and teamwork skills
· High level oral and written communication skills
Competencies Required:
The successful application will be able to demonstrate key skills in:
1.1 Deciding and Initiating Action
1.2 Leading and Supervising
3.2 Persuading and Influencing
5.2 Creating and Innovating
6.1 Planning and Organising
6.2 Delivering Results and Meeting Customer Expectations
7.1 Adapting and Responding to Change
8.2 Entrepreneurial and Commercial Thinking
· Client Managers, Technical and Audit Specialists, functioning in both direct and indirect reporting roles.
· Administration and support staff
Strategic Relevance: [Context]
· Accountable for contributing to the development and achievement of Product Services China program by ensuring that, as the Team Leader, all strategic, financial and other objectives are met through the appropriate development & implementation of strategy and policy and the effective management of human resources.
Take Ownership of: [WHY]
· Leading the China Product Services group to implement strategic and tactical plans in marketing, sales, business development, with a major focus on client retention activities to achieve financial targets whilst ensuring the effective management, deployment and development of appropriate resources.
Being Accountable of: [WHAT]
1.Leadership Focus
Recruitment of Staff
· Recruit staff of a high calibre. That is, ensure staff have the necessary skills and experience required to perform the role to the satisfaction of the business.
Provide Feedback and Reward Appropriately
· Using the company Annual Performance Review process:
- Ensure annual objectives are set for all staff
- Performance reviews are completed on time and overall performance ratings accurately reflect performance
- salary increases/bonuses reflect contribution of individuals
- Proactively manage under performers
2.Strategic Focus
· Ensure that SAI Global Product Certification and Testing programs are market leaders
· Provide input and leadership into developing a China Product Services strategy with input and coordination with other regions. Once developed and approved, implement into the local market to enable global and local growth.
· Develop and drive strategic and tactical plans in client retention activities to achieve revenue objectives.
· Maintain a high level of market awareness of companies, regulators and professional bodies in order to monitor needs, practices, trends and opportunities.
· Identification of new markets and opportunities to enable growth within markets not currently serviced.
3. Operational Focus
· Direct responsibility for Product Services China budgeting and achievement of the agreed outcomes.
· Manage applications, including application reviews, process to submission, certification and testing
· Ensure all technical reviews and management are conducted, including endorsements, non-conformance management, audit report reviews and approvals
· Undertake where appropriate, audits, witness testing and sample selection
· Instigate and monitor the implementation of corrective actions where maintenance of accreditation is threatened.
· Develop and maintain programs, including documentation, testing and accreditation.
· Review and approve Competency Codes allocated to auditing staff.
· Review and approve audit reports.
· Monitor continuing compliance of certified products.
· Manage and oversee (including product recalls) non-conformances that are raised within Client Managers.
· Evaluate, where appropriate, products and test reports against requirements of the appropriate standard and the Trade Practices Act.
·Oversee the preparation or amendment of Technical Schedules applicable to particular standards in liaison with the Testing and Technical Manager and, where necessary, representatives from industry, regulatory authorities and testing authorities
·Represent SAI Global on applicable Standards Committees and provide technical input regarding acceptance criteria, testing, industry capability and costs.
· Participate, as necessary, as a representative in relevant industry forums, standards writing committees, international and national programs and seminars including, as necessary, the preparation and delivery of papers
·Ensure that all OH&S regulations and requirements are met to ensure the safety of all site personnel and security of the site
4.Cross Functional Focus
· Work with other areas of Product Services to ensure customer service, sales and delivery functions deliver a high quality client experience including systematic evaluation of client satisfaction.
· Collaborate with internal subject matter experts and divisions to achieve maximum results for SAI Global clients.
Education / Professional Qualifications & Experience Required:
· A business degree in business administration or appropriate commercial discipline
· Direct experience in a professional services environment is mandatory.
· Experience in the provision of Technical/ Certification programs in a commercial context is an advantage.
· Demonstrated aptitude to lead new business and new market development efforts in a highly competitive niche market
· Experience in management of subject matter experts and external contributors
· Demonstrated leadership and performance management experience
· Outstanding project management and teamwork skills
· High level oral and written communication skills
Competencies Required:
The successful application will be able to demonstrate key skills in:
1.1 Deciding and Initiating Action
1.2 Leading and Supervising
3.2 Persuading and Influencing
5.2 Creating and Innovating
6.1 Planning and Organising
6.2 Delivering Results and Meeting Customer Expectations
7.1 Adapting and Responding to Change
8.2 Entrepreneurial and Commercial Thinking
公司介绍
SAI Global ***于1922年开始运营。当时,在设计建造悉尼海港大桥时,需要众多标准,这一需求促成了澳大利亚联邦工程标准协会(ACESA)的建立。这便是SAI Global的前身。从那时起,我们便开始帮助企业识别、管理和把握风险带来的机遇!
SAI Global 在 130 多个国家及地区开展业务,每年进行 12.5 万逾次审核,同时,每年有 10 万多人参与我们的认证培训课程。
SAI Global 中国于2006年正式成立。公司总部位于北京,并在上海设有分公司。作为SAI Global在亚洲业务网络中的重要一员,我们致力于向客户提供专业的认证、审核及培训服务,以满足其管理供应链风险,实现业务增长的目标。
SAI Global 在 130 多个国家及地区开展业务,每年进行 12.5 万逾次审核,同时,每年有 10 万多人参与我们的认证培训课程。
SAI Global 中国于2006年正式成立。公司总部位于北京,并在上海设有分公司。作为SAI Global在亚洲业务网络中的重要一员,我们致力于向客户提供专业的认证、审核及培训服务,以满足其管理供应链风险,实现业务增长的目标。
联系方式
- 公司地址:home office