东莞招聘

Qualification Required:
- Silver or Gold certified with above 5 years in technical role
- Degree or diploma in automotive engineering or related experience level above 5 years a
- Technical manager in a reputable organization
- Training background a bonus
- Good communicator
- Good inter-personal skills
- Cantonese- high proficiency
- Mandarin-good proficiency
- English-good written at least
- High quality focus
- Very good reporting skills
- Ms office-good
- Able to deal with high pressure situations
- Customer focus

Job Duties:
1. Technical communication
- Provide the technical consultation to the mechanics, SAs, foreman and after sales manager
- Provide the technical advisory to the customers when necessary
- Coordinate between importer and workshop on the car technical problems.
- Work on the technical problem solving and its quality control/check
2. Process monitoring
- Give the advisory to SAs at the dialog bay when open the job card
- Monitor the jobs in workshop and give instruction when necessary
- Participate the road test and give an analysis
- Check on the return jobs and give an analysis
- Give advisory to the foreman and after sales service manager on the process controlling
3. Technical support
- Provide the onsite support to the mechanics team in diagnosis and trouble shooting
- Provide the full and clear information and repair process to workshop and body and paint shop staff.
- Provide on-hand coaching on the technical and workshop operations
- Work out the repair manual or TI report after new effective solutions found
- Collect and offer the latest technical information from PPN to each mechanic in an effective way
4. Technician training and development
- Develop the monthly and annual plan with managers and training coordinator in the line with PCN training and certification strategy
- Monitor the training progress with coordinator and conduct special training on site when necessary
- Participate the technician skill assessment and provide advice.
- Advise the individual technical development plan for mechanics and apprentices with after sales service manager

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