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客服(销售货)

麦兰威典(上海)国际货运代理有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2024-05-11
  • 工作地点:广州·天河区
  • 工作经验:1年及以上
  • 学历要求:大专
  • 职位月薪:5千-1万·13薪
  • 职位类别:客服(销售货)

职位描述

Functional Responsibility

1.Contact with customer, acknowledge of the demand and requirement;
负责与客户进行联系,掌握客户的出货需求及服务要求;
2. Plan vessel schedule and price accordingly to SOP;
根据客人需求安排合适货运方式,严格执行全段服务设置的SOP;
3.Coordinate with op /customer to settle customer consulting;
沟通协调操作,客户关系,以解答客户咨询;
4.Monitor team members’ performance and workload and provide assistance or training where and when necessary;
监督团队成员的表现和工作量;必要时辅助团队成员完成当前工作,并培训;
5.Update and maintain information, SOP and supplier information in time;
及时更新维护客户信息、SOP和供应商信息;
7.Be responsible for handling all kinds of emergencies and report to leader;
负责处理各类突发事件并及时向上级汇报;
8.Complete other work arranged by supervisor and department manager.
完成直接主管或部门经理安排的其他事宜。


Personal Capabilities & Education

1.College degree or above, logistics/foreign trade or related major preferred;
专科及以上学历,物流/外贸或相关专业优先考虑;
2.Be carefully, serious, good communication, good teamwork spirt, open and clear character, can under the strong working pressure;
认真细心,善于沟通,有良好团队协作精神;性格开朗,能承受一定工作压力;
3.Familiar with office software, good listening and speaking ability, good communication with customers independently;
熟悉office办公软件;英语听说读写良好,能独立与客户沟通;
4.With over 1 year forwarding operation/op experience;
有1年以上销售货客服/操作经验者;
5.Sense of responsibility, ability to multi-task, manage time and work in time.
责任感强, 能同时处理多项工作任务,良好的管理工作时间并按时完成工作。

公司介绍

麦兰威典(上海)国际货运代理有限公司是一家全球性物流组织,员工和合作伙伴遍布世界各地。除了我们在北欧市场的领先地位外,我们的全球运输网络使我们能够到达世界上最偏远的角落。
Scan Global Logistics is a global logistics organisation with employees and partners all over the world. As well as our leading position in the Nordic market, our global transportation network enables us to reach even the most remote corners of the World.

无论您在哪里,我们都在那里。30 多年来,我们一直在开发一个灵活的组织,致力于提供个人建议和量身定制的物流解决方案。
We are there wherever you need us. For over 30 years, we have been developing a flexible organisation that is geared toward providing personal advice and tailor-made logistics solutions.

我们支持供应链管理中所有领域的企业。无论您需要从 A 到 B 的运输,还是更复杂的物流解决方案,我们的使命是让您和您的客户领先一步。
We support all processes in Supply Chain Management for businesses in every field. Whether you require transport from A to B or a more complex logistics solution, our mission is to keep you, and your customers, one step ahead.

联系方式

  • 公司地址:上海市杨浦区霍山路398号光大安石中心T2座 2001-2003 (邮编:200082)