IT 技术支持
HCL Technologies (Shanghai) Limited
- 公司规模:500-1000人
- 公司性质:外资(非欧美)
- 公司行业:计算机软件
职位信息
- 发布日期:2022-06-28
- 工作地点:北京-朝阳区
- 工作经验:3-4年经验
- 学历要求:大专
- 语言要求:英语良好
- 职位月薪:1-1.2万
- 职位类别:技术支持/维护工程师
职位描述
英语可以简单沟通,有客户驻场技术支持经验,包括桌面,网络,服务器等。
Position’s key accountabilities:
Perform the On-Site IT services and support. Perform the local IT infrastructure support Collaborate and engage with LoB on GITO IT related matters. Provide User training and on-boarding Manage IT Equipment resources including Meeting rooms and *** equipment Assist and collaborate in IT project implementation as assigned by Lead or IT Operations manager Multiple visits to remote/ dispatched sites when applicable Work Agile with Kanban for all assigned planned tasks and participation in stand-ups Ensure and work in compliance with Novo Nordisk principles, relevant SOPs & legal laws. Responsible for the Genius bar or Drop-in/ Walk-in support
Education requirements
Degree in IT/Computer Science or relevant discipline
Fluent in oral and writing in local language and English.
Appropriate service management program (ITIL foundation certification) Experience with ITSM tools like ServiceNow Certification in KCS or obtain within 12 months
Work experience :
Degree in IT/Computer Science and minimum of 3-6 years of IT support related experience is required. Good technical knowledge in Microsoft, Window 10, 0365 environment, hardware; infrastructure and IOS devices. Experience working in an International environment is an asset. Previous experience working in a 24/7 organisation & willingness to travel on regular basis. Working in an Agile set-up with Kanban
职能类别:技术支持/维护工程师
公司介绍
HCL在过去的四年间实现了3次的增长证明了一个事实:其可在全球范围内实现业务改造的能力得益于其以客户需求为核心的自我变革能力。这就是HCL拥有的全球公认、独特的管理模式。《时代》杂志称HCL为“创新的动力室,在那里员工可以发挥无尽的创造力”。HCL的核心价值和其***的“员工优先”理念已经领导HCL在许多前沿领域取得成功和荣誉,并且作为哈佛、伦敦商学院、达顿商业出版和最近大卫汤姆逊的新书《迈向十亿的蓝图-以指数增长的七要素》的研究案例。
目前,HCL的132万名工作人员正紧锣密鼓地与500多个具有远见的客户合作,帮助他们转变运行模式并启动变革来改变商业经营模式。
联系方式
- Email:xue.chen@hcl.com
- 公司地址:苹果采购运营管理(上海)有限公司浦东分公司