AIR EXPORT CUSTOMER SERVICE 空运出口客服
麦兰威典(上海)国际货运代理有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2021-06-02
- 工作地点:北京-东城区
- 招聘人数:若干人
- 工作经验:2年经验
- 学历要求:大专
- 职位月薪:5-8千/月
- 职位类别:客服专员/助理
职位描述
In order to secure our further sustainable and qualitative growth, we are looking for employees in various areas.
为了保证我们的长期发展和业务的迅速增长,我们正在招募如下岗位空缺:
JOB PURPOSE
Preform internal and external coordination for routine order fulfillment. 内外协调, 根据要求完成指定货
Functional Responsibility
- Receiving instruction from oversea office, confirming detailed receiving/delivery information. 从海外得到指令, 确认细节
- Quote accurately to oversea office/agent. 准确报价给海外
- Following SOP strictly, finding and settling issues in time. 严格根据SOP作业,及时发现处理问题
- Revert the booking to space controller in time. 及时把托书给到订舱同事
- Send pre-alert and issue invoice to oversea office in time. 及时发送预报和发票给海外
- Following up oversea office/customer’s complaints and feedback in time. 及时处理投诉并反馈
- Monitor the flight schedule, inform oversea office any delay or cancellation. 跟进航班信息,如有异常及时通知
- Back up for team members when necessary.必要时做同事的后备
- Other tasks assigned by direct supervisor or department manager. 上级主管或部门经理安排的其他任务。
Personal Capabilities & Education
- Relative 2-6 years experience in forwarder industry, being able to communicate with overseas offices and agents in English. 有2-6年相关行业从业经验,能够与海外分公司通英文商业电函
- Being able to communicate with local agent and client smoothly with easy going personality.具亲和力,能够与国内代理及本土客户流畅沟通
- Being familiar with MS office and good at English lisenning, speaking reading & writing熟悉办公个自动化软件,英语听说读写流利
- Team player to work under high pressure as a team leader能够承担工作压力,作为组长领导组员高效率协作
- College or undergradudate as basic education background requirement大专或本科学历以上
We offer
- Competitive salary and benefit package 良好的薪酬和福利体系
- Internal job transfer opportunity 建有内部轮岗体系
- Talent development program 完善的内部培训机制
- Inspiring work environment and culture for career building 积极向上的工作环境和团队文化
Who are we?
Scan Global Logistics, one of the supply chain companies operating worldwide, designs and implements industry leading solutions for large and medium-size national and multinational companies.
麦兰威典国际货运代理有限公司是一家提供全球化供应链服务的国际公司。为全球多家大型和中小型企业提供物流设计方案和操作实施。
In China, Scan Global Logistics is very well presented with rapid business expansion throughout Mainland China.
在中国大陆,‘麦兰威典’表现卓越,业务发展迅猛。
Logistics is a people business. At Scan Global Logistics China, we foster an excellence culture, but without our employees it would mean absolutely nothing. Our employees are passionate, committed and understand live supply chain excellence. In return, we recognize their efforts, empower them to be supply chain masters and encourage a culture of collaboration.
物流行业是以“人”为核心的行业。在‘麦兰威典’中国,我们的团队文化优秀,但如果没有我们员工的辛勤付出,我们不会成为卓越的团队。我们员工热情真诚,对工作严谨负责。我们认可员工的努力工作,为他们提供专业培训,鼓舞营建合作的文化环境。
职能类别:客服专员/助理
公司介绍
Scan Global Logistics is a global logistics organisation with employees and partners all over the world. As well as our leading position in the Nordic market, our global transportation network enables us to reach even the most remote corners of the World.
无论您在哪里,我们都在那里。30 多年来,我们一直在开发一个灵活的组织,致力于提供个人建议和量身定制的物流解决方案。
We are there wherever you need us. For over 30 years, we have been developing a flexible organisation that is geared toward providing personal advice and tailor-made logistics solutions.
我们支持供应链管理中所有领域的企业。无论您需要从 A 到 B 的运输,还是更复杂的物流解决方案,我们的使命是让您和您的客户领先一步。
We support all processes in Supply Chain Management for businesses in every field. Whether you require transport from A to B or a more complex logistics solution, our mission is to keep you, and your customers, one step ahead.
联系方式
- 公司地址:上海市杨浦区霍山路398号光大安石中心T2座 2001-2003 (邮编:200082)