Sea Freight Customer Service 海运客服
麦兰威典(上海)国际货运代理有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2021-06-02
- 工作地点:厦门
- 招聘人数:若干人
- 工作经验:2年经验
- 学历要求:大专
- 职位月薪:5-7千/月
- 职位类别:货运代理
职位描述
In order to secure our further sustainable and qualitative growth, we are looking for employees in various areas.
为了保证我们的长期发展和业务的迅速增长,我们正在招募如下岗位空缺,
Sea Freight Customer Service 海运客服
JOB PURPOSE
1. Be responsible for communication with customers or agents, arrange the shipment export & import.
负责与客户/代理进行联系,安排货物的出口 &进口事宜;
2. Be responsible for answering the overall process, such as: receive order, overseas confirmation, booking, transportation, goods Inspection, customs declaration, delivery and shipment tracking.
负责接单后货物运输整体流程的运转,如接收订单、海外确认、订舱、运输、查货、 报关、交货和货物跟踪等;
3. Be responsible for settle goods operation problem, communication with customs broker, coordinate and communication with customer and settle customer consulting.
负责解决货物操作过程中的问题,和报关行联系沟通工作;与客户协调、沟通,解答客户咨询;
4. Communicate with Suppliers/Shipping Companies/Customers/Overseas offices effectively, providing good customer service and timely response to enquiries.
保持与供应商/船公司/客户/海外办事处有效沟通,及时响应客户咨询并提供良好的客户服务。
5. Be responsible for handling all kinds of emergencies and promptly report to the leader.
负责处理各类突发事件并及时向上级汇报;
6. Complete other work arranged by direct supervisor and department manager.
完成直接主管或部门经理安排的其他事宜。
Personal Capabilities & Education
1. College degree or above, logistics/foreign trade or related major preferred
专科及以上学历,物流/外贸或相关专业毕业优先考虑。
2. Be carefully, serious, good communication, good teamwork spirt, open and clear character, can under the strong working pressure.
认真细心,善于沟通,有良好的团队协作精神;性格开朗,能承受一定的工作压力。
3. Familiar with office software, good listening and speaking ability, good communication with overseas agent independently.
熟悉office办公软件;有良好的英语听说写能力,能独立与海外代理及客户沟通。
4. With over 2 year forwarding operation experience on seafreight is better
有2年以上货代海运操作/客服经验者优先考虑。
5. Fluently read, speak and write in English is better.
英语会听说读写者优先考虑。
6. Sense of responsibility, ability to multi-task, manage time well and finish work before deadline.
责任感强, 能同时处理多项工作任务,良好的管理工作时间并按时完成工作。
We offer
1. Competitive salary and benefit package 良好的薪酬和福利体系
2. Internal job transfer opportunity 建有内部轮岗体系
3. Talent development program 完善的内部培训机制
4. Inspiring work environment and culture for career building 积极向上的工作环境和团队文化
职能类别:货运代理
公司介绍
Scan Global Logistics is a global logistics organisation with employees and partners all over the world. As well as our leading position in the Nordic market, our global transportation network enables us to reach even the most remote corners of the World.
无论您在哪里,我们都在那里。30 多年来,我们一直在开发一个灵活的组织,致力于提供个人建议和量身定制的物流解决方案。
We are there wherever you need us. For over 30 years, we have been developing a flexible organisation that is geared toward providing personal advice and tailor-made logistics solutions.
我们支持供应链管理中所有领域的企业。无论您需要从 A 到 B 的运输,还是更复杂的物流解决方案,我们的使命是让您和您的客户领先一步。
We support all processes in Supply Chain Management for businesses in every field. Whether you require transport from A to B or a more complex logistics solution, our mission is to keep you, and your customers, one step ahead.
联系方式
- 公司地址:上海市杨浦区霍山路398号光大安石中心T2座 2001-2003 (邮编:200082)