Customer Service 客户服务人员
UPS
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2021-06-03
- 工作地点:杭州-拱墅区
- 招聘人数:若干人
- 工作经验:1年经验
- 学历要求:大专
- 语言要求:英语
- 职位月薪:7-9万/年
- 职位类别:船务/空运陆运操作
职位描述
Job Function:
· Contact shipper and confirm cargo readiness upon receipt of request from destination or Business department
· Confirm with SHA gateway team for specific shipping information, e.g. carrier name, booking information, ETD and ETA, and feedback to client or BD
· Inform shipper regarding space available and arrange pick-up, customs clearance accordingly
· Input freight information in system, and send AWB/HBL to clients
· Send pre-alert and daily communication with clients, overseas partners
· Verify billing statement and ensure timely payment for those credit or cash clients
· Verify billing with vendors
· Ready to coordinate with cross functions, e.g. BD, F&A, SHA gateway colleague
· Other jobs assigned by superior
Requirement:
· Major in English or International trade, at least 1-2 year experience with air and ocean freight
· Good English ability in writing, reading and speaking
· Cooperative and ready to take pressure
· Diligent in daily work and good working attitude
工作职责:
?收到UPS目的地部门或销售部门的请求后,与托运人联系并确认货物准备就绪
?与上海Gateway团队确认订舱信息,例如承运人名称,预订信息,ETD和ETA等,并将信息反馈给客户或销售部门。
?通知托运人有关舱位信息,并相应安排取货和清关
?在系统中输入货运信息,并将AWB / HBL发送给客户
?向客户,UPS海外合作伙伴发送预报和日常沟通
?核对帐单,并确保及时让这些信用或现金客户付款
?与供应商核对账单
?与合作部门进行协调,例如销售,F&A,上海Gateway同事
?上级交办的其他工作
任职要求:
- 主修英语或国际贸易,至少有1-2年的空运和海运经验
- 良好的英语读写,口语能力
- 有团队合作精神并能承受压力
- 平日具有勤勉和良好的工作态度
公司介绍
From our roots as a Seattle, Washington-based bike-messenger company to our present day, multi-billion-dollar global corporation, our team has held a singular focus―making the world work better for everyone. At the heart of all that we do, you’ll find a true dedication to our people, our customers and the communities we serve.
Whether you start with UPS straight out of school like many of our senior managers did, or arrive with years of valuable experience, everyone at UPS has the opportunity to grow. Empowering careers and commerce around the globe takes more than innovative thinkers, collaborative teammates and incredible technology. It calls on the values, purpose and mission that have driven us right from the start.
It all begins with talented individuals like you―people who are ready to turn ideas into successful business practices. Explore how UPS jobs can make the world work better for you.
UPS Equal Opportunity Statement. We do not discriminate against any applicant for employment or any employee in any aspect of their employment at UPS because of age, race, religion, sex, disability, sexual orientation, gender identity, military status, pregnancy, national origin or veteran status.
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我们提供全方位薪酬福利与职业发展机会:
1.具有竞争力的薪酬
2.提供完善的社会保险和公积金
3.为员工及其子女提供补充商业医疗保险
4.提供免费员工体检
5.提供员工生日和重大节日礼品
6.提供不少于10天的带薪年假
7.提供必要的业务培训
8.提供多样的员工活动
9.提供优先考虑内部员工的职业发展机会
联系方式
- Email:yurebecca@ups.com
- 公司地址:福田保税区金花路凤凰道口UPS六楼
- 电话:18156556009