东莞招聘

Main Responsibilities:

-Manage customer requests for spare parts -Prepare in the ERP and send out customer offers for spare parts or deal with offer requests from webservices 

-Manage customer inquiries on spare parts pricing, availability and order processing -Follow-up on selected customer offers for spare parts to maximize sales 

 -Place customer orders for spare parts in ERP and send order confirmations or deal with orders placed through webservices 　 

 -Follow-up customer orders for delivery on-time and in-full and all time proactive backlog management 　 

 -Manage customer payments terms with financial dpt 　 

 -Coordinate logistics according to specificities of the country and requirements from customer 　 

 -Process customer requests for return of spare parts and other spare parts-related claims 　 

 -Manage customer information in the ERP, participate to reports promotion & assistance to customers for SSO 　 

 -Follow up on non-conformity issues and work to provide resolution to customer leverage privileged customer interface position to maximize sales potential 　   

 Requirements:   

 -Good knowledge in trade, supply, industrial retail, preferably spare parts and logistics 

 -Able to manage priorities and multiple customer requests 

 -Expertise in Excel and ERP Systems , SAP is a plus -Knowledge of order management processes 

 -Excellent communication skills, both written and verbal 　             

       FESCO，中国人力资源行业创始者，中国500强企业。为全球在华万余客户提供全方位人力资源解决方案,包括人事福利外包、招聘测评、外籍人服务、专业外包、专业咨询等。
    北京外企服务集团有限责任公司（FESCO）成立于1979年，是我国人力资源服务行业具有开创意义的***家企业。经过近40年发展，外企集团已经发展成为一个以人力资源外包服务为主，涉及旅游会展、文化传媒、房地产物业等相关领域的企业集团。