折弯机热线服务工程师
百超(上海)精密机床有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2021-01-14
- 工作地点:天津-东丽区
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:本科
- 语言要求:英语一般
- 职位月薪:10-15万/年
- 职位类别:咨询热线/呼叫中心服务人员
职位描述
- Provide remote support via internet or phone to solve issues customer reported; try to solve all technical related issues as soon as possible
通过网络或电话提供远程支持来尽快解决客户所有的技术问题;
Provide technical support to all internal department include service, sales and spare parts and feedback all serious or unsolved issues to second line support and follow, till it was solved
为内部部门提供技术支持,包括服务、销售和备件,并将所有严重的或未解决的问题反馈给二线支持和跟踪,直到问题解决
Operate Byexcellence system, create service case in system and create service activity for service engineer if onsite support is needed
通过Byexcellence系统运作,在系统中创建服务案例,如果需要现场支持,为服务工程师安排工作任务
Report to manager on time, as well as keep good relationship with other colleagues
按时向经理汇报工作,并与其他同事保持良好的关系
Good communication with cross function team and deal the problem
良好的跨部门沟通和处理问题
Strong implement capability
具备较强的执行力
Positive attitude and good initiative in dealing with challenges and and opportunities.
积极的态度和良好的主动性来接受挑战和机遇
Willing to learn with fast learning process
愿意在快速的学习过程中学习
Strong communication skill, especially telephone skill, work passion and teamwork spirit.
良好的沟通能力,尤其是电话沟通技巧、工作热情和团队协作精神
职位要求 :
Bachelor degree or above (Major in Mechanical,engineering or related preferred).
本科及以上学历(机械自动化、机械工程等相关专业优先)
At least 3 years inside sales experience in Mechanical equipment or related.
至少3年以上的机械设备或相关行业的电话沟通经验
Good PC skill.
良好的计算机操作能力
Location: Tianjin
本职位工作地:天津
职能类别:咨询热线/呼叫中心服务人员
公司介绍
瑞士百超公司是目前全球领导品牌的激光切割机制造商,在全世界拥有近万台设备,是激光切割技术及飞行光路的开拓者,并始终引导新技术的发展。由于技术性能、品质质量、生产效率、使用成本及售后服务明显优于其它激光切割机生产厂,瑞士百超设备在全世界享有盛誉。2006年百超将亚洲总部正式落户上海。
百超(上海)精密机床有限公司为我们的客户提供销售、售后服务、培训以及备件供应等一系列本地化服务。目标就是:保持百超在中国切割与折弯行业的领导地位,以创新的产品和卓越的售后服务与客户建立长期的合作关系,从而适应客户在经济和商业方面的需求。
Bystronic is a Swiss company established in 1964. Bystronic has been a member of Conzzeta Holding since 1994.
Bystronic is a worldwide player in the supply of high quality solutions for economic processing of sheet metal, other flat materials and tubes. Customers benefit from laser and waterjet cutting and bending systems and services tailored to the application. Bystronic stands for reliability, powerful innovation, excellent price-performance ratio and user-friendly operation. The focus is on automating the complete material and data flow in the cutting-bending process chain. In 2006, the headquarter of Bystronic is relocated in Shanghai, which supports the customers' success with application-oriented systems and services for the laser and waterjet cutting, as well as for bending.
Bytronic Co. Ltd(shanghai) focus on the cutting – bending process chain and the automation of the complete materials and data flow. As a partner, Bystronic offers reliability, continuity and transparency, and is represented regionally by highly competent staff speaking the customer's language.
联系方式
- 公司地址:空港经济区西十道46号
- 电话:13802192942