国际订单处理(外服合同工)
陶氏化学(中国)投资有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2021-01-02
- 工作地点:上海
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:本科
- 职位月薪:1-1.5万/月
- 职位类别:订单处理员 客服专员/助理
职位描述
This job is to perform Order Management activities for the overall International Order Receipt and Handling process and requires interface with all related internal and external parties to ensure customer satisfaction in support of business objectives. This individual executes the respective work process and required system transactions within the overall Integrated Supply Chain process at business level.
Job Expectation :
-Preparing before Order Entry
Contract verification before/during order entry
Information checking before Order entry in System
Checking Letter of Credit copy prior to order entry
-Order Entry
Follow Inter-area order entry procedure to enter the order
Coordinate with Treasury to release credit block
Coordinate with Business to release price block
Coordinate with Planner, seller and other stakeholders to resolve product issue.
-Order Follow Up
Coordinate with Logistics to get shipping schedule.
Send booking notification to customer
Coordinate with related parties to change or cancel order.
-Document Follow up
Follow up with sourcing for Bill of Lading.
Upon receipt of Bill of lading copy or shipment confirmation, verify document contents if there’s any discrepancy and complete Goods Receipt / Goods Issue if necessary.
Follow up with document team for document copy, verify the content are correct and dispatch to related party.
-Exception handling
Raise customer complaints when necessary and coordinate with other team to follow up.
Qualifications / Requirements
-A Bachelor’s Degree in Business, Computing, International Trade and Supply Chain is most preferred.
-3 years + of relevant work experience.
-Have international order handling back ground
-Knowledge in the use of and operation of computer MS software (Word, Excel, Power Point, ect)
-Strong command of English is required, other Asian languages are preferred basis on business requirements.
-SAP System and Process knowledge is preferred.
公司介绍
联系方式
- Email:fsiitop@dow.com
- 公司地址:上海市浦东新区张衡路936号