东莞 [切换城市] 东莞招聘东莞销售行政及商务招聘东莞商务助理招聘

服务助理 Service Assistant

通快(中国)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2013-03-12
  • 工作地点:东莞
  • 招聘人数:1
  • 学历要求:大专
  • 语言要求:英语良好
  • 职位类别:客服专员/助理(非技术)  商务助理

职位描述

Responsibilities:
主要职责

- Indoor Service SIS scheduling and call management
管理内部服务系统SIS的日程安排和电话接听
- Registering incoming calls from customers in SIS system
在SIS系统中录入客户来电
- Support in house service experts to make SIS mission schedules for filed service engineers
协助办公室服务专家,为服务工程师安排任务计划
- Monitoring the work report completeness and quality from field service
监督服务工程师递交的服务报告完整性和质量
- Implementing other quality control guidelines from headquarters
完成总部要求的其他质量控制指导方针
- Mobilizing service tools or spare parts for machines installation and repair missions
灵活调配服务工具或备件,用于装机和维修任务

Qualifications
基本要求:

- College or university graduate with bachelor degree
大专或本科学历
- Marjor in Electrical/Mechanical engineering, automation, meterial processing, or logistic or foreign trade
电气/机械工程、自动化、材料成型、物流、国贸或相关专业
- 1-3 years' working experiences. A couple of years' working experience in a foreign invested enterprise is preferred.
1-3年的工作经历。具有在外资企业工作经历的优先考虑。
- Familiar with Windows Office and basic skills in programming is a plus.
熟悉Office系统,在编程方面有基础知识者优先考虑
- Strong interpersonal soft skills in handling tough and rude customers on the phone
在接听较为强硬的客户来电的时候,具备非常好的人际沟通技巧
- English CET 6 is mandatory
需要具备英语六级的能力
- Team spirit, hardworking and self disciplines for following corporate guidelines.
具有团队精神,工作努力,自律。

公司介绍

TRUMPF, headquartered Germany, is an innovative high-tech company comprising of three divisions:
Machine Tools, Laser Technology, Electronics.

Since its foundation in 1923, TRUMPF has developed into a world market and technology leader in each of its areas of activity, with sales of 2.59 billion Euro (fiscal year 2015/16) and around 11000 employees in 50 subsidiaries all over the world.

TRUMPF (China) Co., Ltd is a wholly invested subsidiary of the German TRUMPF group. The first subsidiary in China was founded in the year 2000. Now, over 500 employees are working for our company in China. We offer our customers the most innovative and high-quality products as well as solutions to their problems – in sheet metal processing, laser-based production processes, electronic applications.

TRUMPF China with headquarters in Taicang and several branch and representative offices in different cities all around the country is growing rapidly. To support the long term and strategic business development in China, TRUMPF China invested more than 20 million Euro in the past ten years and a further major investment is underway.
To meet our fast growing business needs, we are seeking highly qualified and motivated individuals to join our team and develop their career together with TRUMPF.

德国通快是一家创新型的高科技公司,分为机床、激光科技、电子三个部分。

自1923年成立以来,通快在其各业务领域中都已发展成国际市场及技术的领导者。在2013/14财政年度,通快的销售额达到25.9亿欧元,并在全球各地拥有50家子公司和大约11000名员工。

通快(中国)有限公司是德国通快集团的独资子公司。通快在中国的***家子公司成立于2000年。目前,通快在中国有超过500名员工。我们向客户提供最具创新性的优质产品,并针对其问题提供解决方案;这些解决方案涉及金属薄板加工、激光生产工艺、电源应用等方面。

通快中国的总部位于太仓,并在不同城市有多家分公司和代表处,近几年发展迅速。为了支持在中国的长期战略发展,通快中国在过去十年中投资了超过2千万欧元,且进一步的投资项目也在计划之中。

为了满足我们不断扩展的业务需求,我们正在寻找积极进取的专业人才加入我们的团队,和通快一起发展他们的事业。

联系方式

  • 公司地址:江苏省太仓市南京东路68号 (邮编:215400)