东莞招聘

Role Description:

This job is to perform Order Management activities for the overall Order Receipt and Handling process and requires interface with all related internal and external parties to ensure customer satisfaction in support of business objectives. This individual executes the respective work process and required system transactions within the overall Integrated Supply Chain process at business level.

Job Responsibility：

-Preparing before Order Entry

Purchase order/Sample request verification before/during order entry

Information checking before order entry in system

Coordinate with Coding to create customer code/partner

Coordinate with PRS/ITC to do compliance check

-Order Entry

Follow order entry procedure to enter the order

Coordinate with Treasury to release credit block

Coordinate with Business to release price block

-Order Follow Up

Coordinate with planner to get confirm product available date

Coordinate with Logistics to get shipping schedule

Coordinate with related parties to change or cancel order

-Document Follow up

Provide document copy upon customer needs

Follow up with document team for document copy, verify the content are correct and dispatch to related party

-Exception handling

Raise customer complaints when necessary and coordinate with other team to follow up

Job Expectation:

Adhere to all Compliances and Controls on work processes (e.g. ISO, etc.)

Adhere to all internal and external service level agreements

Continuously work on improvements, identify root causes hindering the total order process and recommend corrective actions

Act as backup to other CSR on order handling

Qualifications / Requirements：

-Bachelor’s Degree or above.

-Knowledge in the use of and operation of computer MS software (Word, Excel, Power Point, etc.).

-Strong command of English & Korean is required.

-Strong interpersonal and communication skills.

-Experience in SAP is preferred.

陶氏（NYSE: DOW）运用科学和技术的力量，不断创新，为人类创造更美好的生活。陶氏通过材料、聚合物、化学和生物科学，来推动创新和创造价值，全力解决当今世界的诸多重大挑战，如满足人们的诸多需求：新鲜的食物、更加安全和可持续的交通方式、更清洁的水、更高的能源效率、更耐用的基础设施、不断提升的农业生产效率，等等。陶氏以其一体化、市场驱动型的业务组合，为全球175个国家和地区的客户提供种类繁多的高科技产品和解决方案，应用于包装、基础设施、交通、消费者护理、电子、农业等高速发展的市场。2016年，陶氏年销售额为480亿美元，在全球拥有约56,000名员工，在34个国家和地区运营189个生产基地，产品系列达7,000多种。