东莞招聘

The area of responsibility includes customer service affairs in Thermal Spray Business Unit, includes coordinating quotation, purchasing, ordering and logistic processing upon contract review; liaison with inter-company / regional warehouse and customers on timely deliveries and shipments to destinations; providing efficient flow business support to the sales team to achieve customer satisfaction

Administration
-Telephone support of customers, distributors in China
-Checking order data, pricing, SAP number from customers, distributors
-Prepare material data sheet, certificated, product notice and documentation
-Organize events
-Operation Supervisor to customer service team from time to time.
-Assist to backup the other customer service colleagues during absence.
-Temporary tasks

Order Processing
-Attend to & coordinate customers’ inquires;
-Check, re-confirm, Input purchasing order, order confirmation in SAP upon receipt of PO, co-ordinate with internal departments/companies & customer to ensure that orders are correctly captured;
-Coordinate & monitor Quality complaints to ensure that warranty return & replacement pro-cess are adhered to & closed;
-Monitor & track outstanding order / shipment status;
-Invoice customers upon completion of delivery;
-Monitor, verify and coordinate with customers on prepayment and L/C requirements, banking information before release of shipment;
-Familiar with Import & Custom Clearance procedures, liaise with logistics / forwarders for im-port & export details and AWB as well as prepare
Inventory planning and warehouse management
-Record material samples while received from inter-company and sent out to customer, update from time to time.
-Replenish / maintain adequate stock level for local sales and fulfill customers’ orders;
-Manage out-sourcer on physical goods receipts, delivery & environmental, health & safety is-sues
-Conduct & participate in inventory cycle & stock take

Purchasing process
-Raise purchase order to inter-company, input in SAP
-Follow up with shipping document, transportation, clearance, and delivery until completion.
-Check and monitor in case of delay or no pick-up
-Ensure that outstanding Purchase Order are completed and closed in SAP.

Sales Support
-Translation of English documents
-Assist sales team in standard price calculation, make quotations
-Check materials pricing, surcharge, currency exchange rate, and updated from time to time
-Handle inquiries from customers on lead time, stock availability check

Logistics
-Familiar with import & export procedure, liaise with logistics department / forwarders for shipment details
-Working together with logistics for customer clearance, check Shipping document, Bill of landing, CCC certificate until customer received
-Timely provide inventory availability and lead time information.
-Follow up on shipment status / order confirmation / delivery status / return or faulty parts / missing shipment, etc.

上海科之锐人才咨询有限公司为科锐国际旗下子公司。
作为亚洲*的整体招聘解决方案提供商，科锐国际成立于1996年，在全国34个*城市拥有分支机构，有超过700名专业招聘人员。自公司成立*今，科锐国际一直致力于在17个相关行业与领域中为客户提供*质的服务，以满足客户在所有层次的招聘需求。我们的全方位一站式招聘整体解决方案，为众多客户提供了多样的服务产品，业务涉及长期雇员招聘( 猎头)、招聘流程外包、灵活用工、校园招聘、专业招聘咨询服务、招聘管理学院等服务领域。科锐国际的客户80%来自世界知名集团，20%来自国内上市公司、快速成长性企业及非赢利组织。在过去的一年中，科锐国际成功为企业推荐的长期雇员及派遣雇员总数超过万人，中*专业职位及管理职位超过4500个。
科锐国际于2004年进军香港市场并与来自欧洲和其它地区的战略伙伴开展紧密的合作，开始在国际市场上全面亮相。2008年，科锐国际获得了全球知名风险投资公司－经纬创投( Matrix Partners )的注资。2009年，科锐国际荣获“福布斯中国潜力企业”称号及“2009中国先锋人力资源服务商－*猎头机构”称号。2010年，科锐国际荣获CHINA STAFF杂志“年度*招募公司”称号。2011年，科锐国际荣获HROOT“ *招聘机构称号”。