东莞招聘

i. The Company

Based on CIMC container, vehicle, machinery and logistics, CIMC iTECH has developed series smart systems, including hardware devices, communication channels and data platforms. Providing complete intelligence and security solutions for traditional transportation equipment and satisfy the fast and convenient demand of cargo safety, modern logistics, and global trade for the next generation of transportation equipment. CIMC IT is undertaking a number of government projects and establishing industry standards.

ii. The Role –Customer Service Manager

Covering the global market of container owners, terminals and BCOs, you’ll need to be familiar with our full range of products as well as supporting overseas marketing activities. For this position, you’ll be undertaking:

l Follow up orders, pre and after sales,

l Prepare documents needed by customers or required by order processing.

l Identify and resolve equipment malfunctions, working with manufacturers or field representatives as necessary to procure replacement parts.

l Support on-site projects. Manage and analysis the clients’ data records, Work with clients and suppliers for trouble shooting.

l Coordinate relationship and ensure regular and efficient communication with customers and suppliers,

l Work in a narrow collaboration with sales, purchasing and finance.

iii. For this Customer Service Manager position, we are looking for individuals who meet the following criteria:

ü Good appearance, patient, careful, supportive. Has strong teamwork spirit. Work well under pressure.

ü University graduate. Major in Electrical/ Automation/ Communication/ Logistics Engineering preferred. Master’s degree preferred.

ü High English level. Excellent written and verbal communication. CET6 required, TEM8 preferred (For Chinese candidates). Overseas studying/ working experience preferred. Excellent writing and speaking skill in both English and Chinese.

ü Familiar with office software (PPT, WORD, EXCELL).

ü Knowledge of the practical application of engineering science and technology. 

ü Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware/software, including applications and programming.

ü Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

ü Working experience in shipping industry preferred, good knowledge of reefer container preferred.

ü Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

ü You must have the drive and ability to win good customer relationship.

ü Willing to travel frequently.

Please send your profile to: xin.tong@cimc.com

     深圳中集智能科技有限公司是上市公司--中集集团下属控股子公司，是国家高新技术企业，双软认证企业，系统集成资质（三级）企业。

     中集智能公司目前完成两轮员工持股，并成功得进行了***轮外部融资，并计划2016年完成第二轮5亿元的融资。公司致力于各类装备，如集装箱、车辆、储罐、轮船等物流装备的全球移动物联，并在此基础上面搭建全球移动物联大数据平台。公司目前已经成立下属子公司中集全球移动物联公司，专门负责全球移动物联大数据平台建设。公司依托中集集团，进行了多次人才安居房的分配，福利待遇优厚，五险一金、双休、带薪年假、年度旅游、免费体检等，为人才的发展和稳定提供了各类平台和福利。

     中集智能当前的研究重点集中在三个方面：一是研究实现物流装备的智能化，二是实现物流装备在网络平台下的可视化，三是研究实现如何为行业提供价值服务，为客户带来价值，包括商业模式的、商业运营的、业务管理的。即：装备的智能化、网络系统平台与运营、内容服务。
      中集智能，创、造、新价值！中集智能热烈欢迎您的加盟！