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Account Director

仲量联行

  • 公司规模:10000人以上
  • 公司性质:外资(欧美)
  • 公司行业:房地产

职位信息

  • 发布日期:2020-11-10
  • 工作地点:成都-高新区
  • 招聘人数:1人
  • 工作经验:8-9年经验
  • 学历要求:本科
  • 职位月薪:4-5万/月
  • 职位类别:物业设施管理人员  物业管理经理

职位描述

About JLL –

We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.

If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!

About the role:

The relationship with our client started in 2009 and has been growing since. First globally within IFM, expanding into Construction projects (AP and EMEA). The account has a portfolio of 14M sqft, largely in 6 sites in China, Malaysia, India and Vietnam, with 800 staff on JLL’s payroll and 2.900 dedicated vendor staff. For our client we execute the majority of FM services (exclusive of restaurant), technical and non-technical, i.e. cleanrooms, STP’s, fire systems, PCW, RODI plants, transportation, etc. We execute a significant volume of small construction projects, as well as more complex projects through Project & Development Services.

Our client is a real partner, data driven, careful yet determined in making improvements and always in search of excellence. That creates a specific environment that should fit you to be successful.

The Chengdu Account Director is strategically and tactically responsible for one of the largest sites managed by JLL in China, a site of 99k sqm with all services on this site in-scope. JLL employs some 90 dedicated FTE on-site as well as manages a team of around 168 dedicated vendor FTE’s. A small site in the city of Chengdu (3 FTE, 275 sqm) is also part of the scope.

The key assignment is to secure perfect execution, i.e. maintain the first position the site has in the global client user experience survey, and on top, improve the JLL performance for this account, develop the team into all-round leaders, and prepare the implementation of a new contract – with JLL taking much more ownership for the services in scope.

The Account Director must be an outstanding leader with a Customer Service mind-set and a keen ability to think strategically and innovatively to the benefit of both JLL and the client. The Account Director is a strong people and change manager, able to make informed decisions and manage detail and risk.

The Account Director heads a team of functional managers to deliver services in accordance to the contractual scope of work and KPI’s, including finance & procurement, EHS, Building Employee Services, engineering, quality and small and large construction projects. S/he drives continuous improvement, develops innovations and builds a strong team between JLL, its vendor partners and the clients. The position ensures a safe, clean, and comfortable working environment for both Intel, its contingent workers and JLL employees.

The Account Director reports into the Regional Account Director

What this job involves:

Relationship Management

  • Ability to extract and translate customer expectations into actionable strategic actions
  • Convinces clients stakeholders based on data, where needed challenges the client in a constructive manner
  • Exhibits client and result orientation

Continuous Improvement

  • Promotes continuous improvement & Innovation
  • Role models a detailed, proactive and ownership focused mind-set

Delivers

  • Complies with all requirements of the contract and meets or exceeds Key Performance Indicators
  • Aims for perfect execution
  • Prioritizes safety

Leads

  • Promotes open, constructive and collaborative relations with clients, superiors, subordinates and peers
  • Develops the team into a pool of potential successors to the Account Director
  • Devises new and innovative methods of learning
  • Builds strong and successful strategic supplier partnerships with client and suppliers

Sounds like you? Here is what we’re looking for:

Effective Communicator

  • Regularly communicate vision, strategy, plans and performance in a clear and motivational manner
  • Listens effectively and communicates through actions and example
  • Switches easily between strategic views and operational details

Ambitious

  • Presents strong interpersonal skills and problem solving ability
  • A proven record of providing excellent internal and external customer service
  • Demonstrated ability to develop strategic supplier partnership with internal and external customers
  • Strong management and organizational skills to build teamwork and collaboration
  • Commercial aptitude

Resilient

  • Is a flexible, resourceful and proactive individual, able to produce results with minimal guidance and under tight deadlines
  • Has the ability to work well under pressure and at high volume without compromising quality.

Qualifications

  • Master, Bachelor’s degree or equivalent work experience in Facilities Management emphasized on management and technical capability/competency
  • More than 10 years of MNC industry experience either in the corporate environment, third party service provider or as a consultant with demonstrated ability to exercise proper judgment.
  • Experience with the specific client (as supplier or former employee) is a plus

What you can expect from us

We’re an entrepreneurial, inclusive culture. We succeed together - across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We’ll offer you a competitive salary and benefits package.

With us, you’ll develop your strengths and enjoy a career full of varied experiences. We can’t wait to see where your ambitions take you at JLL.

Apply today!


公司介绍

About JLL

Jones Lang LaSalle Incorporated (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL is a Fortune 500 company with annual revenue of $16.3 billion, operations in over 80 countries and a global workforce of more than 93,000 as of September 30, 2019. For more information, please visit our official

关于仲量联行

仲量联行(纽交所交易代码:JLL)是全球房地产专业服务和投资管理公司。仲量联行是《财富》500强企业,截至2019年9月30日,仲量联行业务遍及全球80多个国家,员工总数超过93,000人, 2018财政年度收入达163亿美元。

联系方式

  • Email:HR.SZ@ap.jll.com
  • 公司地址:和平区