东莞招聘

CLEVY LINKS (is a fast-growing start-up providing logistics solutions exclusively for cross-border e-commerce. Operating for the fourth year, Clevy Links has delivered millions of parcels throughout Europe and Russia/CIS, and is now progressively expanding its global footprint in a mission to revolutionize international trade.

Our team is composed of some of the brightest international experts of express delivery, postal delivery, customs, transport, international trade, government affairs, IT and on-line marketing. Clevy Links is headquartered in Shenzhen and is present in Beijing, Moscow, Vilnius and Paris.

CEVY LINKS is recruiting an experienced and smart Operations & Customer Support Senior Officer with entrepreneur spirit, able to ensure proper operations, develop new logistics products, develop new processes to serve new customers.

Mission :

- Improve quality of service and productivity,

- Develop products, ,

- Draft SOP and Service Standard, maintain knowledge management,

- manage service providers (warehousing, transport, customs, etc);

- manage for abnormal parcels ( returned/lost parcels, etc.)

- Interact with IT team for developing system

- Any others assignment from the Manager

Reporting : The position is in general attached to the Operations & Customer Support Manager, and punctually to CLEVY General Manager for the development of new products.

Evolution to managerial responsability is encouraged.

Office location :Shenzhen (南山区大学城), walking distance from the metro station

Requirements

- Graduate of an undergraduate diploma,

- Above 5 year experience in international logistics, preferably in postal or express delivery industry,

- Experience in interacting with Customers and Service Providers,

- Experience in e-commerce logistics appreciated,

- Good command of English, especially Speaking,reading and writing - the position requires to communicate with European partners,

- Overseas experience is an asset,

- Deep personal involvement, sense of responsibility,

- Rigorous and well organized, strong analysis capacity

- Team spirit, good relational, communication and coordination capacity

- Willing to work on new projects which require to work resourcefully with high reactivity, autonomy and initiative, but also allows to exercise responsibility.

The solutions offered by CLEVY are designed, developed and operated by CLEVY. CLEVY integrate the whole chain of collect, sorting, transport, customs clearance, delivery and tracking in effective door to door products that cross-border e-commerce market places, e-merchants or consolidators can directly use.
Operating for the fourth year, Clevy Links has delivered millions of parcels throughout Europe and Russia/CIS, and is now progressively expanding its global footprint in a mission to revolutionize international trade.
Our team is composed of some of the brightest international experts of express delivery, postal delivery, customs, transport, international trade, government affairs, IT and on-line marketing. Clevy Links is headquartered in Shenzhen and is present in Beijing, Moscow, Vilnius and Paris.