客户管理助理(Account Management Assistant)
北京康捷空国际货运代理有限公司东莞分公司
- 公司规模:少于50人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2013-03-26
- 工作地点:深圳-宝安区
- 招聘人数:1
- 工作经验:一年以上
- 学历要求:本科
- 语言要求:英语精通
普通话精通 - 职位类别:船务/空运陆运操作 项目执行/协调人员
职位描述
This position will locate in Shenzhen Longhua,in charge of Foxconn.
Job Description:
1.To coordinate with the Account Management Coordinator in providing administrative assistance to the Local Account management Department.
2. To perform the coordinating role and focus on specific designated accounts of the company and take ownership.
3. To assist in safeguarding strategic relationships with the specific designated accounts and their major vendors.
4. To focus on customer service compliance, to coordinate with customer service and operations teams, to comply to the preset account documentation processes and productivity standards.
5. Assist the Corporate Account Managers as the 'Backup' in handling certain designated major key accounts and taking the lead in the absence of the CAM; to coordinate with the Customer Service teams & Operations teams from different products in meeting customers requirement.
6.To participate in customer service reviews, customer satisfaction surveys, and making analysis for the designated accounts.
7.Meeting customers with GSM & CAM whenever required.
8.To handle some of the offshore shipments, coordinating with different Far East and other origin offices to perform and meet the corporate accounts' different requirement.
9.Assist in providing and updating product information, market information, and competitors' information.
10.To take up additional responsibilities as required to meet the Company's needs.
The Qualification:
1.University Degree with minimum 1 year relevant experience.
2.With some account management or sales experience in the leading global logistics companies. Customer-first minded, action oriented, resourceful and diligent. Excellent communications, presentation and negotiation skills. Excellent written and spoken English and Mandarin.
Job Description:
1.To coordinate with the Account Management Coordinator in providing administrative assistance to the Local Account management Department.
2. To perform the coordinating role and focus on specific designated accounts of the company and take ownership.
3. To assist in safeguarding strategic relationships with the specific designated accounts and their major vendors.
4. To focus on customer service compliance, to coordinate with customer service and operations teams, to comply to the preset account documentation processes and productivity standards.
5. Assist the Corporate Account Managers as the 'Backup' in handling certain designated major key accounts and taking the lead in the absence of the CAM; to coordinate with the Customer Service teams & Operations teams from different products in meeting customers requirement.
6.To participate in customer service reviews, customer satisfaction surveys, and making analysis for the designated accounts.
7.Meeting customers with GSM & CAM whenever required.
8.To handle some of the offshore shipments, coordinating with different Far East and other origin offices to perform and meet the corporate accounts' different requirement.
9.Assist in providing and updating product information, market information, and competitors' information.
10.To take up additional responsibilities as required to meet the Company's needs.
The Qualification:
1.University Degree with minimum 1 year relevant experience.
2.With some account management or sales experience in the leading global logistics companies. Customer-first minded, action oriented, resourceful and diligent. Excellent communications, presentation and negotiation skills. Excellent written and spoken English and Mandarin.
公司介绍
北京康捷空国际货运代理有限公司东莞分公司是总部在美国西雅图的国际物流公司,英文名称为Expeditors International of Washington Inc.公司成立于1979年,于1984年在美国纳斯达克上市。我司的物流网络遍及全球105个国家,共有253家分公司,71家代理及13个全球服务中心。我司在全球的物流企业中排名第九,在美国排名第一,同时也是美国第二大的报关公司,2006年成为美国国内500强企业。自从1993年进入中国以来,经过15年的努力,全国已有50家分公司,分布在沿海及内陆主要城市。
Expeditors International提供完备的全球物流服务,主要经营海运、空运、船舶/航空代理,进口出口、仓储、关务、内陆运输等等,本着“优质,高效,经济”为经营理念,竭诚为广大客户提供全球范围内的物流一体化服务。我司在全球秉承同一个企业文化,运行同一个操作系统,网络遍及全球各大港口,美线,欧洲,日韩,非洲,东南亚,中东等均属本公司的优势航线。
Expeditors International of Washington, Inc., the leading global logistics company with an outstanding reputation for top quality and service.
Based on high reputation and solid strength, Expeditors has set up cooperative relationships with lots of famous enterprises. It also has extended 158 branches all over the world, which provide a full set of global logistics service, including air and ocean freight consolidation and forwarding, and customs brokerage .In addition, the company provides value-added service such as distribution management, Vendor Consolidation, Cargo Insurance, Order Management and customized logistics information. Through our wholly-owned subsidiary, Expeditors Trade win, we also offer a wide range or consulting service.
Its branches spread in North China—Beijing,Tianjin, Dalian,Qindao, Central China—Shanghai,Nanjin,Xian,Chengdu, SouthChina—Guangzhou, Shengzhen, XiaMen,DongGuan, ZhongShan ect. In order to provide more efficient ,convenient ,high-speed service to our vendor in South China. South China team cordially invite you .join the following position:
Expeditors International提供完备的全球物流服务,主要经营海运、空运、船舶/航空代理,进口出口、仓储、关务、内陆运输等等,本着“优质,高效,经济”为经营理念,竭诚为广大客户提供全球范围内的物流一体化服务。我司在全球秉承同一个企业文化,运行同一个操作系统,网络遍及全球各大港口,美线,欧洲,日韩,非洲,东南亚,中东等均属本公司的优势航线。
Expeditors International of Washington, Inc., the leading global logistics company with an outstanding reputation for top quality and service.
Based on high reputation and solid strength, Expeditors has set up cooperative relationships with lots of famous enterprises. It also has extended 158 branches all over the world, which provide a full set of global logistics service, including air and ocean freight consolidation and forwarding, and customs brokerage .In addition, the company provides value-added service such as distribution management, Vendor Consolidation, Cargo Insurance, Order Management and customized logistics information. Through our wholly-owned subsidiary, Expeditors Trade win, we also offer a wide range or consulting service.
Its branches spread in North China—Beijing,Tianjin, Dalian,Qindao, Central China—Shanghai,Nanjin,Xian,Chengdu, SouthChina—Guangzhou, Shengzhen, XiaMen,DongGuan, ZhongShan ect. In order to provide more efficient ,convenient ,high-speed service to our vendor in South China. South China team cordially invite you .join the following position:
联系方式
- 公司网站:http://www.expeditors.com
- 公司地址:东莞市东城区东城大道御景大厦702-705室
- 邮政编码:523000