东莞招聘

Key Responsibilities: Include how the colleague is going to be measured.

Continuous Improvement :Institutionalize innovation through culture of creativity and lean thinking thereby obtaining innovative solutions continually :
· To lead team manager(s) to run their teams according to known standardized management processes and same has been implemented in the team in the way it fits the most.
· To ensure that best management practices, training programs and best practice are shared within and outside the team(s).
· To ensure that constant review of processes are maintained and all processes, team and pertinent software are uptodate.
· To ensure team(s) meets the set targets of productivity and seeks means for continuous improvement.
· Identify areas for improvement in service delivery (cost/ data quality/ productivity / customer requirements) based on 'Voice of Customer' feedback /proactive analysis of operational efficiency /effectiveness.
· To track and improve continuously on 'ability of team & team leaders'
· Evaluate proposals of changes received after review of standard processes with the mindset of making them leaner.

Project Management
· Evaluate and recommend on proposed improvement projects basis supporting data,benefits and time / cost involvement provided by Team Leader/Manager
· Monitor and follow up on preapproved projects and ensure that time line is being adhered to by the teams.
· Make proposals on behalf of team for proposals requiring approvals from higher authorities.
· Prioritize resources on various projects basis business focus.
· To oversee implementation of new initiatives and monitor process behaviors
· Responsible for benefit & progress tracking for the project
· Model for Improvement ie best practices, tying up with continuous improvement category Volume Development and Cost Saving Initiatives :
· Monitor volume inflows of various activities and oversee development.
· Ensure volume expansion from Regions and from newer activities.
· Act proactively on forecast the volume changes to reduce the impact on productivity.
· Reach annual efficiency gain objective

Team Management / People Management :
· Ensure TLs are adequately trained to perform the tasks assigned to them.
· Ensure attrition is within yearly target.
· Monitor leadership skills and styles; provide timely /specific feedback to leaders in a constructive manner elucidating the effect they have on their TMs.
· Support/Coach / Encourage and motivate team leaders for better performance and people management.
· Identify and develop high potential leaders as a back up & succession planning
· Conduct meetings for sharing information, reviewing team progress on deliverables / projects etc.
· Ensure this forum is utilized for two way communication and team Leaders get an opportunity to express their concerns / ideas etc.
· Ensure staff are engaged and motivated - identify /address concerns if any through conscious /visible actions.
· Track development of team Leaders/Managers on various measurement basis Visual Factory
· Share knowledge on 'leadership in people management'
· Identify training /learning requirements

Relationship Management :
· Maintaining a proactive approach on disaster management
· Work towards achieving the GSC & CSA common goals.
· Ensure all improvement initiatives which impact Clusters and Customers are in sync with their respective CSAs
· To act as an interactive interface between higher layers of management and ensure that communication flow is maintained.
· Represent the team in meetings and conference calls with Regions, to remove any disconnect between Clusters/Countries and GSC teams.
· Educate team on the implications of having a 'negative' signals and importance of its urgent diagnosis and treatment.
· Cooperate with GSC CSR manager to ensure develop a friendly communication environment between Area/Country office and GSC.
· Cooperate with BPI team to ensure any support, training needed is timely communicated and resolved.

Contingency Readiness
· Support Contingency preparedness and testing.

Planning and Administration
· Encourage staff /team leaders to have a yearly leave planning
· Ensure attrition is managed to support the overall goals
· Overtime approval

Values Based
· Ensure Company vision, values & ethics are upheld within team at all times through professional behavior / by being a role model for the team with strong sense of winning

Position Specifications:
· Reporting line: Report to CGD Export Process Lead
· Decision Making Authority/Approval/Authorization Level:
· Direct report leave / Team Leaders/Managers Leave Planning & Approval
· Direct report performance evaluation/ appraisal / MBO - Monthly Feedback Sessions
· Recognition and responses of issues raised during EES
· New initiatives / Project
· Resignation approvals
· Recruitments pertaining to all levels below.
· Local business related expenses

Challenge of the job/problem solving:
· Team Engagement and motivation
· Maintaining and improving team talents
· Arranging for leadership skills trainings
· Improvement in team performance /productivity/ data quality - through continuous feedback
· Consistent Service Delivery
· Continuous Process improvement
· Recommend and establish strategic business process improvements.
Dimensions:
· No. of Subordinates : 100
· Direct reports : 610
· Level of Employee : Cluster leaders

马士基集团（Maersk Group）创立于1904年，总部位于丹麦哥本哈根，从事集装箱航运、物流、集装箱码头投资经营管理、集装箱制造以及信息处理服务等业务。目前，集团下设的全球信息处理中心和丹马士物流公司都分别在成都的天府软件园成立了办公室，总共拥有超过2300名员工在此工作。
马士基信息处理（成都）有限公司是马士基集团下设公司。2009年西博会期间，马士基集团与成都高新区签署了投资合作协议，于2010年3月正式落户天府软件园D3号楼，租赁面积约8800平方米，截止2017年12月员工人数1189人。马士基信息处理（成都）有限公司是马士基集团在全球设立的第五个数据、信息处理中心，主要为全球集团内部公司提供船务进出口单证处理、电子订舱、在线客服及财务和会计流程处理，全部业务均属于离岸服务外包。服务客户分布于亚太地区、俄罗斯、地中海、大洋洲等地。

资质与荣誉
Ø    2010年    成都高新区“软件及服务外包十佳企业”
Ø    2011年    通过“技术先进性服务企业”认定
Ø    2013年    成都高新区“高端软件及新兴信息服务业十佳企业”
Ø    2014年    “中国服务外包成长型企业100强”
Ø    2015年    连续被评为“中国服务外包成长型企业100强”
Ø    2015年    成都高新区“海外市场拓展十佳企业”
Ø    2016年    成都高新区“外经贸十佳企业”
Ø    2017年    成都服务贸易协会（CDATS）理事单位


财务数据
成都马士基近年来营业收入（人民币）
2015年    2016年    2017年
1.5亿元    1.5亿元    1.6亿元


工作生活
法定节假日休假完全按国家有关规定执行。业务部门作息时间视业务情况另行安排。

福利待遇
1、招聘过程中，不收取任何培训费用、保证金、押金等，不扣压员工身份证件。
2、公司为员工提供同行业内具有竞争力的工资。
3、公司除依法为员工办理五险一金外，为每位员工提供完善的商业保险。
4、公司为员工提供各种与职位相关的知识、技能培训。
5、公司竞争机制完善，为每位有才能的员工提供公平、公正的晋升机会。

欢迎有志之士加盟马士基集团，共同发展！