技术平台 应用支持-高级系统专员
沃尔玛(中国)投资有限公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:批发/零售
职位信息
- 发布日期:2013-01-15
- 工作地点:深圳-福田区
- 招聘人数:若干
- 工作经验:三年以上
- 学历要求:本科
- 语言要求:英语良好
- 职位类别:信息技术经理/主管 信息技术专员
职位描述
职位描述
This position is responsible for assisting in the operation of a Department. An individual in this position will be expected to perform additional job related responsibilities and duties throughout the Department as assigned and/or as necessary. ISD jobs could include pager responsibilities.
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
1. Builds technology roadmaps which are incorporated into system platforms by working with subject matter experts; collaborating with Systems Engineers and Architects; coordinating the evaluation of Customer and supplier solutions; reviewing and presenting recommendations relative to Customer and supplier solutions and services; and researching and presenting information about new technologies.
2. Coordinates system changes with Customers and other system areas by ensuring testing and validation; overseeing upgrades and release schedules for products; evaluating the environment; representing the area on divisional councils; and reviewing changes before and after production installations.
3. Demonstrates up-to-date expertise in Information Systems Division (ISD) infrastructure and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet Customer and business needs; and building commitment for perspectives and rationales
4. Ensures Customer service levels by aligning Customer needs with supplier and infrastructure team capabilities; driving issue resolution to root cause; driving Customers and suppliers to resolve issues related to products in accordance with service level agreements; ensuring issues are documented; leading escalation procedures; and managing Customer expectations.
5. Leads team tasks by making assignments to team members; reporting updates on projects; tracking and reporting time spent on projects; substituting for manager in manager's absence (for example, leading team meetings); assisting in the resolution of team conflicts; developing written and oral presentations for diverse audiences (for example, management, Customers, suppliers, technical staff); participating in budgeting for the team (for example, acquire supplier maintenance quotes, resource projections, create capital expenditure request (CER)); holding team members accountable for compliance with standards; and recognizing team accomplishments.
6. Leads the development of system solutions, within the guidelines identified in the Information Systems Development Life Cycle (ISDLC), that have high availability and scalability consistent with Customer needs by setting technical direction; collaborating with technical experts and architects; ensuring requirements are met to support implementations; ensuring development of system documentation; and leading solution reviews.
7. Mentors and develops Associates by assigning specific work to develop particular knowledge areas
8. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans;
9. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
基本任职条件
Education
Bachelors or higher in computer science or related discipline from a major accredited university
Experience
3-7 Years experience in information technology. FIN,HR,OA experiences is preferred
Skills, Knowledge and Attributes
1. Customer/Member Centered: Meet Internal and External Customer/Member Needs - Identifies the requirements, expectations, and needs of customers/members. Supports and aligns with initiatives, goals, and actions focused on improving customer/member service. Addresses the concerns and issues of internal and external customers/members. Uses customer/member data, analyses, and insights to improve customer/member-related decisions.
2. Judgment: Demonstrate Professional Judgment - Researches and integrates relevant information and data, and uses expertise to make recommendations or decisions. Identifies and applies sound, fact-based criteria in setting priorities and making decisions. Uses business measures and analyses to identify improvement opportunities. Probes and looks beyond symptoms to determine the root causes of problems and identify possible solutions.
3. Execution and Results: Focus on Execution and Results - Aligns and pursues work activities to achieve the mission and business priorities of the organization. Shares information, practices, and resources across functions, organizations, and locations to improve performance. Effectively uses existing processes and tools to achieve performance objectives. Uses and explains major process steps to manage time, resources, and challenges to meet goals. 4. Planning and Improvement: Plan for and Improve Performance - Develops and implements plans, practices, and processes to better achieve organizational goals. Develops contingency plans to manage or eliminate potential problems. Identifies and recommends ways to continually improve and streamline processes and practices.
5. Influence and Communicate: Build Influence - Develops and presents logical, convincing reasons in support of one's perspectives and initiatives. Proactively shares relevant information and timely updates with appropriate people. Listens attentively and asks questions to ensure understanding. Researches information for and prepares documents and presentations that effectively convey relevant information in a timely manner.
6. Ethics and Compliance: Model Ethics and Compliance - Complies with policies and procedures. Demonstrates ethical performance. Supports efforts to enforce compliance with policies and procedures.
Adaptability: Adapt Professionally - Demonstrates creativity and strength in the face of change, obstacles, and adversity. Adapts to competing demands and shifting priorities. Updates and shares knowledge and skills to keep current in one's area of expertise. Embraces change and supports its implementation.
7. Build Relationships: Form Relationships - Builds trusting, collaborative relationships and alliances across functional and organizational boundaries. Relates to others in an accepting and respectful manner, regardless of their organizational level, personality, or background. Collaborates with people from diverse backgrounds, experiences, and functional areas to discover new perspectives.
Others (Such as travel, work environment, etc.)
1. Enters and locates information on computer.
2. Presents information to small or large groups and individuals.
3. Sits or stands for long periods of time.
4. Communicates effectively in person or by using telecommunications equipment.
5. Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer.
附加的任职条件
Finance Systems experience and Essbase experience are preferred
This position is responsible for assisting in the operation of a Department. An individual in this position will be expected to perform additional job related responsibilities and duties throughout the Department as assigned and/or as necessary. ISD jobs could include pager responsibilities.
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
1. Builds technology roadmaps which are incorporated into system platforms by working with subject matter experts; collaborating with Systems Engineers and Architects; coordinating the evaluation of Customer and supplier solutions; reviewing and presenting recommendations relative to Customer and supplier solutions and services; and researching and presenting information about new technologies.
2. Coordinates system changes with Customers and other system areas by ensuring testing and validation; overseeing upgrades and release schedules for products; evaluating the environment; representing the area on divisional councils; and reviewing changes before and after production installations.
3. Demonstrates up-to-date expertise in Information Systems Division (ISD) infrastructure and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet Customer and business needs; and building commitment for perspectives and rationales
4. Ensures Customer service levels by aligning Customer needs with supplier and infrastructure team capabilities; driving issue resolution to root cause; driving Customers and suppliers to resolve issues related to products in accordance with service level agreements; ensuring issues are documented; leading escalation procedures; and managing Customer expectations.
5. Leads team tasks by making assignments to team members; reporting updates on projects; tracking and reporting time spent on projects; substituting for manager in manager's absence (for example, leading team meetings); assisting in the resolution of team conflicts; developing written and oral presentations for diverse audiences (for example, management, Customers, suppliers, technical staff); participating in budgeting for the team (for example, acquire supplier maintenance quotes, resource projections, create capital expenditure request (CER)); holding team members accountable for compliance with standards; and recognizing team accomplishments.
6. Leads the development of system solutions, within the guidelines identified in the Information Systems Development Life Cycle (ISDLC), that have high availability and scalability consistent with Customer needs by setting technical direction; collaborating with technical experts and architects; ensuring requirements are met to support implementations; ensuring development of system documentation; and leading solution reviews.
7. Mentors and develops Associates by assigning specific work to develop particular knowledge areas
8. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans;
9. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
基本任职条件
Education
Bachelors or higher in computer science or related discipline from a major accredited university
Experience
3-7 Years experience in information technology. FIN,HR,OA experiences is preferred
Skills, Knowledge and Attributes
1. Customer/Member Centered: Meet Internal and External Customer/Member Needs - Identifies the requirements, expectations, and needs of customers/members. Supports and aligns with initiatives, goals, and actions focused on improving customer/member service. Addresses the concerns and issues of internal and external customers/members. Uses customer/member data, analyses, and insights to improve customer/member-related decisions.
2. Judgment: Demonstrate Professional Judgment - Researches and integrates relevant information and data, and uses expertise to make recommendations or decisions. Identifies and applies sound, fact-based criteria in setting priorities and making decisions. Uses business measures and analyses to identify improvement opportunities. Probes and looks beyond symptoms to determine the root causes of problems and identify possible solutions.
3. Execution and Results: Focus on Execution and Results - Aligns and pursues work activities to achieve the mission and business priorities of the organization. Shares information, practices, and resources across functions, organizations, and locations to improve performance. Effectively uses existing processes and tools to achieve performance objectives. Uses and explains major process steps to manage time, resources, and challenges to meet goals. 4. Planning and Improvement: Plan for and Improve Performance - Develops and implements plans, practices, and processes to better achieve organizational goals. Develops contingency plans to manage or eliminate potential problems. Identifies and recommends ways to continually improve and streamline processes and practices.
5. Influence and Communicate: Build Influence - Develops and presents logical, convincing reasons in support of one's perspectives and initiatives. Proactively shares relevant information and timely updates with appropriate people. Listens attentively and asks questions to ensure understanding. Researches information for and prepares documents and presentations that effectively convey relevant information in a timely manner.
6. Ethics and Compliance: Model Ethics and Compliance - Complies with policies and procedures. Demonstrates ethical performance. Supports efforts to enforce compliance with policies and procedures.
Adaptability: Adapt Professionally - Demonstrates creativity and strength in the face of change, obstacles, and adversity. Adapts to competing demands and shifting priorities. Updates and shares knowledge and skills to keep current in one's area of expertise. Embraces change and supports its implementation.
7. Build Relationships: Form Relationships - Builds trusting, collaborative relationships and alliances across functional and organizational boundaries. Relates to others in an accepting and respectful manner, regardless of their organizational level, personality, or background. Collaborates with people from diverse backgrounds, experiences, and functional areas to discover new perspectives.
Others (Such as travel, work environment, etc.)
1. Enters and locates information on computer.
2. Presents information to small or large groups and individuals.
3. Sits or stands for long periods of time.
4. Communicates effectively in person or by using telecommunications equipment.
5. Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer.
附加的任职条件
Finance Systems experience and Essbase experience are preferred
公司介绍
沃尔玛公司由美国零售业的传奇人物山姆沃尔顿先生于1962年在阿肯色州成立。经过近五十年的发展,沃尔玛公司多次荣登《财富》杂志世界500强及当选最具价值品牌。
Our business
沃尔玛致力通过实体零售店、在线电子商店、以及移动设备移动端等不同平台不同方式来帮助世界各地的人们随时随地能够节省开支,并生活更好。
每周,超过2.7亿名顾客和会员光顾我们在28个国家拥有的近65个品牌下的11,700多家分店以及电子商务网站。沃尔玛全球2018财年(2017年2月-2018年1月)营收达到5,003亿美元,全球员工总数约230万名。
沃尔玛于1996年进入中国,在深圳开设了***家沃尔玛购物广场和山姆会员商店,经过20多年在中国的发展,我们已拥有约10万名员工。目前沃尔玛在中国经营多种业态和品牌,包括购物广场、山姆会员商店、超市等。目前我们已经在全国180多个城市开设了400多家商场、8家干仓配送中心和11家鲜食配送中心。沃尔玛在中国的经营始终坚持本地采购,目前,沃尔玛中国与超过7,000家供应商建立了合作关系,销售的产品中本地产品超过95%。
Our Culture
一直以来,沃尔玛坚持创新思维和服务领导力,一直在零售业界担任领军者的角色;更重要的是,沃尔玛始终履行“为顾客省钱,从而让他们生活得更好”的这一企业重要使命。
与在世界其他地方一样,沃尔玛在中国始终坚持“服务顾客,尊重个人、追求卓越、诚信行事”的四大核心价值观及行为,专注开好每一家店,服务好每一位顾客,履行公司的核心使命,以不断地为我们的顾客、会员和员工创造非凡。
Our Opportunities
作为世界上***的零售商,沃尔玛提供的个人发展和职业发展机遇有着前所未有的规模。在这里,你将有机会为你生活工作的社区创造积极影响,为下一代的顾客去创新,并通过从事自己热爱的工作打造你的职业生涯。
员工是我们最重要的财富,我们的员工创造非凡!
Our business
沃尔玛致力通过实体零售店、在线电子商店、以及移动设备移动端等不同平台不同方式来帮助世界各地的人们随时随地能够节省开支,并生活更好。
每周,超过2.7亿名顾客和会员光顾我们在28个国家拥有的近65个品牌下的11,700多家分店以及电子商务网站。沃尔玛全球2018财年(2017年2月-2018年1月)营收达到5,003亿美元,全球员工总数约230万名。
沃尔玛于1996年进入中国,在深圳开设了***家沃尔玛购物广场和山姆会员商店,经过20多年在中国的发展,我们已拥有约10万名员工。目前沃尔玛在中国经营多种业态和品牌,包括购物广场、山姆会员商店、超市等。目前我们已经在全国180多个城市开设了400多家商场、8家干仓配送中心和11家鲜食配送中心。沃尔玛在中国的经营始终坚持本地采购,目前,沃尔玛中国与超过7,000家供应商建立了合作关系,销售的产品中本地产品超过95%。
Our Culture
一直以来,沃尔玛坚持创新思维和服务领导力,一直在零售业界担任领军者的角色;更重要的是,沃尔玛始终履行“为顾客省钱,从而让他们生活得更好”的这一企业重要使命。
与在世界其他地方一样,沃尔玛在中国始终坚持“服务顾客,尊重个人、追求卓越、诚信行事”的四大核心价值观及行为,专注开好每一家店,服务好每一位顾客,履行公司的核心使命,以不断地为我们的顾客、会员和员工创造非凡。
Our Opportunities
作为世界上***的零售商,沃尔玛提供的个人发展和职业发展机遇有着前所未有的规模。在这里,你将有机会为你生活工作的社区创造积极影响,为下一代的顾客去创新,并通过从事自己热爱的工作打造你的职业生涯。
员工是我们最重要的财富,我们的员工创造非凡!
联系方式
- Email:b0z0085@walmart.com
- 公司地址:兴创国际中心四期山姆会员店