Senior Account Manager(GC AM)
米其林（中国）投资有限公司
- 公司性质：外资(欧美)
- 公司行业：机械/设备/重工
职位信息
- 发布日期：2019-11-16
- 工作地点：广州
- 招聘人数：1人
- 工作经验：2年经验
- 学历要求：大专
- 职位月薪：20-25万/年
- 职位类别：销售代表
职位描述
MISSIONS:
To know and analyze his market
To implement the commercial policy defined, by applying the entity's sales methods
To take responsibility for the dealer and user accounts in his portfolio
To sell the products and services of its entity
KEY EXPECTED ACHIEVEMENTS:
Analysis of portfolio
Development and deployment action plan
Offer preparation and negotiation
Monitoring of activity and results
Build and implement the necessary action plans, taking into account the multi-LP points resulting from the partnership audits, in order to increase the professionalism of the customer’s business.
Address all the customer’s transverse questions and manage the flow of communication between Michelin staff (field and central)
MAIN ACTIVITIES:
Develops arguments (product and services) for customers, following validated rules and instructions
The customers are informed and trained and can specify our products themselves and services by type of utilization.
Customer support is ensured
Analyses his portfolio and qualifies the accounts according to the expected result and the investment to be provided.
Operational Plan of action to the customer and the territory, in agreement with the commercial strategy.
Deploys plans of action for customer or territory
Development of volume and market share on customers or territories
Control of investment in numbers of visits, time passed, budget…
Sells and negotiates with customers he is responsible for
Reaches the objectives as part of a plan
Facilitations are deployed as per the guidelines designed by KAM
Consolidates market information (competition, conditions, observed prices, products, services, environment…) and ensures a regular internal circulation
Performance reports and circulated information (FU)
Measurement of activity deviations and results
Identifies the causes and proposes corrective action
List of indicators with control indicators of Action Plan.
Definition of quantitative and qualitative objectives
Arbitration on resources committed
Monitoring of actions and budgets
Setting up of corrective action
Present to the customer the Michelin distribution approach methodology and the partnership programs
Build and implement the customer professionalism action plans, taking into account the multi-LP criteria and ensuring that it is communicated to all parties involved and that follow up meetings are organized
Ensure that the professionalism action plan produces quantitative results that are of value to the organization.
Manage the elements of the contract including commitments, customer signature, renewal
Ensure that all customer partnership requirements are met
Inform the DDM/ASM team of all factors or issues that have an impact on the customer distribution approach
Make sure all the customer’s transverse issues are treated (Ex : Credit, billing, supply)
Prepare periodic reports for the Central office regarding the state of the partnership and the customer’s business
Consolidate the market information (competitors, conditions, products, services, industry environment, customer’s business) and regularly communicate it internally
职能类别：销售代表