东莞招聘

Objectives:

  

Manage the relationship with clients for all issues except technical questions. Customer services are in charge to make sure that clients are satisfied by the services provided by the company.

  

Duties & Responsibilities:

Client relationship 

• Contact the clients to understand their needs or inquiry of company’s services and work with different teams to meet the needs of the clients

    

• Contact the clients to know their feedback of our services (technical questions, services, prices, complaints…

• Contact the clients to know their intending requirement.

• Conciliate the on site testing clients to make sure the chamber be maximal used.

Services  

• Manage the relation between technical team and clients

• Receive test inquiry and test information from different kinds of clients.

• Confirm the test inquiry with technical team and replay to client.

• Collect technical information from test supervisors  to prepare the offers

• Record the out lab fee.

• Issue the test offers.

• Provide test offer to clients and get clients’ confirmation

• Contact clients for test samples and documents

• Open project and create the paper folders for test team

• Follow up the situation of the whole project.

• Feedback the question to client during the testing.

• Booking the chamber for on site testing clients.

• Send samples and report to the clients.

• Get feedback of our services.

• Participate to client’s meeting.

• Send invoices regularly to clients.

• Issue the special detailed fee list to clients.

• Support the finance to get money back.

• Meet many other needs of the clients.

  Skills and Requirements:

• Strong written and verbal communications skills

• 良好的书面和口头沟通能力

• Individual and Team work spirit

• 个人和团队合作精神

• Organizational and time management skills

• 具有组织和团队管理能力

• Proficiency with Windows, Word & Exce

• 精通Windows、word和Excell

  Education & Experience:

• University Degree in Marketing / Language

• 大学学历 营销或语言相关专业

• Above 2 years of working experience

• 2年以上工作经验

• Good knowledge of English

• 良好的英语能力

                                                                      

必维国际检验集团成立于1828年，是测试、检验和认证服务的全球领导者。必维通过提供全球领先的服务来帮助客户应对在质量、健康、安全、环保和社会责任方面不断增加的挑战。
2014 年营业额: 41.7亿欧元 66,500 名员工, 14000 个办公室和实验室, 遍布140 个国家, 400000 客户八大业务均居全球领先地位,获得900 多个专业资质和国家认可资质, 必维国际检验集团是泛欧证券交易所（巴黎）的一家上市公司（股票代码：BVI）
Created in 1828, Bureau Veritas is a global leader in Testing, Inspection and Certification (TIC), delivering high quality services to help clients meet the growing challenges of quality, safety, environmental protection and social responsibility.