东莞招聘

Key Responsibilities :
* Leading and accountable for Customer Service Department to follow up customers' inquiries and orders

professionally
* Effectively arrange manpower and resources to cater outra workload variation during peak / off-peak seasons
* Oversee logistics function to effect shipment arrangement and courier serivce among customers, suppliers and

overseas offices
* Collaborate with Warehouse Dept to close monitor stock level in satisfactory level
* Identify and propose reacting initiatives for potential business opportunity and challenges
* Create training procedures and standards to enable new comers adapt to guidelines and service levls
* Review, modify and implement SOP to ensure orders are handled within proper procedures and timelines
* Develop poractive working attitude among teammates as well as with other departments
* Partner with Management Team to establish friendly working climate and culture
* Maintain regular reports for Management review

Requirements :
* University graduate with 8 years relevant working experience in customer service or business account service
* Minimum 4 years in management level and experience in developing a team from basic in foreign based company is essential
* Experience in monitor order coordination among CS, logistics and warehouse is highly preferred
* Well organize and planning with excellent interpersonal skills, proactive and people management skills to

motivate the team for excellent performance
* Excellent communication and problem-solving skills to drive for improvement
* Proficient in spoken and written English (CET-6 or above)
* Familiar with Microsoft Outlook, Excel and ERP system logic
* Living in Dongguan and immediately available is preferred

We offer friendly working environment and attractive career development opportunity, convenient transportation arrangement and medical benefits and insurance package for our staff. Interested parties please send full CHINESE and ENGLISH RESUME with expected salary & date of availability to hr.hk@a-tex.com

A-TEX is a young and dynamic company, established in 1991. We are developing and producing trimmings to the textile industry, such as labels, hangtags and stickers and our company is expanding very fast, with offices in 12 countries where more than 300 committed employees work together across many borders - 40 of these are at the Shanghai office.

All of us with a common goal: To do what is best for our customers. We work at a fast pace and love being challenged. A-TEX offers you much more than just an exciting job. A-TEX is a company characterized by growth, brisk activity and change, and where the employees' satisfaction and input are of great importance. Our employees are our most valuable resource.

At A-TEX we work in teams and we therefore give high priority to key values such as; co-operation skills, independence and loyalty. It is a natural conclusion to us, that you are a positive and responsible colleague.

Website: www.a-tex.com