Customer Service Team Leader
丹标贸易(上海)有限公司
- 公司规模:少于50人
- 公司性质:外资(欧美)
- 公司行业:贸易/进出口
职位信息
- 发布日期:2012-11-28
- 工作地点:东莞
- 招聘人数:2
- 工作经验:五年以上
- 学历要求:大专
- 语言要求:英语良好
粤语一般 - 职位类别:服装/纺织/皮革跟单 业务跟单
职位描述
Key Responsibilities :
* Supervise a small team to handle customers' inquiries and orders professionally
* Monitor delivery status from suppliers to fulfill customers' and inter-company order level for
on-time delivery
* Organize workload with teammates and lead them for any problem solve issues in daily operation
* Laise with other departments for effective shipment / orders arrangements
* Provide training to new comers and develop teammates to achieve excellent customer service level
* Identify and feedback to Management for any critical issues
* Maintain regular reports for Management review
Requirements :
* College graduate with 5 years relevant working experience in Customer Service
* Solid order coordination experience with 3 years in supervisory level to manage a small team
* Highly responsible and customer-service oriented
* Excellent problem-solving skills and proactive for improvement
* Good leadership to motivate teammates for extra miles
* Good spoken and written English (CET-4 or above)
* Hands on advance Microsoft Outlook, Excel and familiar with operation in ERP system
* Living in Dongguan and immediately available is preferred
We offer friendly working environment and attractive career development opportunity, convenient transportation arrangement and medical benefits and insurance package for our staff. Interested parties please send full CHINESE and ENGLISH RESUME with expected salary & date of availability to hr.hk@a-tex.com
公司介绍
All of us with a common goal: To do what is best for our customers. We work at a fast pace and love being challenged. A-TEX offers you much more than just an exciting job. A-TEX is a company characterized by growth, brisk activity and change, and where the employees' satisfaction and input are of great importance. Our employees are our most valuable resource.
At A-TEX we work in teams and we therefore give high priority to key values such as; co-operation skills, independence and loyalty. It is a natural conclusion to us, that you are a positive and responsible colleague.
Website: www.a-tex.com
联系方式
- Email:Rene.chen@A-TEX.com