东莞招聘

Where good ideas come to the surface
Whitford develops, manufactures and sells one of the most comprehensive ranges of Consumer, Automotive and Industrial Coatings Systems in the world. Privately owned, Whitford has expanded its' manufacturing operations in 8 production sites, supplying to customers in over 50 countries around the world. Whitford has ambitious 3 to 5 year growth plans across the globe.

In a company that prides itself in superior technology delivering customized solutions, people make the biggest difference. To maintain our competitive advantage we need rigour, innovation and speed supported by technology. The efficiency of our daily operations depends on reliable IT support that understands, appreciates and works with our end-users on multiple levels. If you are keen on a 'hands-on' role requiring valuable contribution, making you central to our day to day activities, we want you to join us as
IT Executive - Helpdesk/ Desktop Support
(Based in Jiangmen, Guangdong)

The Role:
- Provide first-level on-site and remote technical support to end users for multiple enterprise applications to include e-mail, calendar, word processing, spreadsheets, presentations, and Internet browsers and specific specialized applications
- Provide remote support for mobile users who work at home, travel, or work from a remote office
- Troubleshoot various Microsoft Windows XP/Windows 7/Office 2007 - 2010 based computers, devices and peripherals, networks and local printers, connectivity, and email issues (Outlook 2007 & 2010)
- Image, build, and configure laptops and desktops using Microsoft Windows Deployment Server
- Troubleshoot remote connectivity issues associated with VPN, PPTP, RAS, Broadband, and wireless
- Perform hardware/software tracking and asset management, perform updates and documentation
- Performs client/server backup and conducts yearly DRP exercise which is in line with Whitford's Business Continuity Policy
- Establishes and maintains network users, user environment, directories, and security
- Negotiates contracts with and coordinates activities of hardware, software, telecommunications, support, and training vendors
- Establish and maintain network users, user environment, directories, and security

The person:
- You hold a diploma or degree in a related discipline such as Computer Science, Information Systems
- Minimum 2 - 4 years' experience providing end user system support through knowledge of Windows XP/ Windows 7 operating systems and Microsoft applications (Access, Word, Outlook, and Excel) as well as other common business applications.
- MNC work experience in a manufacturing environment is an advantage
- You possess excellent interpersonal to work with our diverse team
- You are hands on, combining practical approach to strong analysis and decision making skills
- You are skillful at negotiation of contracts related to hardware, software and telecommunications including support and training of vendors
- Communicate and consults with other departments to develop system solutions to resolve software, hardware and operations problems to meet organizational objectives
- You must have working experience with computer and network hardware.
- You are self-organized with ability to work with minimal direction
- Preparedness to travel occasionally to Hong Kong and in Asia Pacific region

As the market leader with a global presence, we pride ourselves in delivering excellence in every location around the world. The company invests as much in its people as it does in its products. The strong family spirit wants everyone to be successful. The Whitford culture rewards talent and welcomes motivated individuals to join our family. If our proposition interests you, please send your English application (CV, expected salary and availability), by e-mail only to: hresource@whitfordww.com quoting reference number of the position, addressed to the Hiring Manager. All applications will be treated strictly confidential. For more information on the jobs advertised visit our website www.whitfordww.com