Office IT support
印孚瑟斯技术(中国)有限公司
- 公司规模:1000-5000人
- 公司性质:外资(非欧美)
- 公司行业:计算机软件
职位信息
- 发布日期:2019-07-11
- 工作地点:上海-静安区
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:招1人
- 语言要求:不限
- 职位月薪:1.5-2万/月
- 职位类别:技术支持/维护工程师
职位描述
? Diagnose and resolve hardware and software issues in conjunction with Central IT Service Desk.
? Perform installation, configuration and deployment of operating systems and standard software for laptops and desktop computers.
? Assist in the setup of new hires computers and mobile devices based in accordance with the Policies and Procedures Manual. (New hire accounts are provisioned by Central IT Service Desk)
? Configure and support mobile devices (i.e. iOS Mobile devices on iPhone and iPad)
? Verify and/or troubleshoot any computer building issue using the SOE/build image provided.
? Support evaluation and procurement of new IT equipment (laptops, desktop computers, printers and IT peripherals). Assist in the assessment and evaluation of recommended computer model(s).
? Assess and update endpoint devices with antivirus files and also to handle security incidents such as malware and virus attacks - by isolating the computer and to cleanse base on guidance from Vendor IT Security team.
? Preventive Maintenance to cover the computer endpoints, rebuilding each computers once a year to keep it up-to-date in terms of configuration, software and updates, and to keep performance at agreed levels
? Provide telephony related support (PABX, VoIP and Skype for Business).
? Provide on-site support including monitoring of IT Infrastructure equipment in server/hub room. Provide on-site support and co-ordination with IT vendors and service Providers
? Perform regular (or daily) checks on IT Infrastructure to ensure availability and performance. Conduct Preventive Maintenance on IT Equipment to lessen the likelihood of breakdown or enhance performance.
? Maintain IT asset (hardware and software) inventory through active tracking, physical verification and asset tagging. Secure de-commissioning of obsolete IT Equipment and their disposal as per Customer policies and regulatory requirements
? Provide Audio & Video (AV) support for office meetings and conferences, activities include establishing Video Conference sessions, dialling into Audio Conference and troubleshooting AV related issues.
? IO support to be provided as per defined scope and SLA for sites where at least one FTE is provisioned to provide onsite support
? Provide on-site support at local corporate events.
职能类别: 技术支持/维护工程师
公司介绍
Infosys(中国)汇集了优秀的国际与本土人才,拥有作为企业全球合作伙伴所必备的专业技能、语言支持和覆盖广度。Infosys(中国)严格遵循行业***标淮,于2007年,成为国内***获得CMMI 5 V1.2(软件能力成熟度模型)证书的公司,并获得了ISO27001信息安全管理体系国际认证证书。
Infosys(中国)为每位Infosys员工提供了广阔的职业发展舞台。在Infosys(中国),富有挑战且充满激情的工作帮助每位Infosys员工发挥团队合作,超越自身潜能。不管是技术研发还是项目管理,Infosys员工在一次次为客户提供卓越服务的同时,也体验下一代IT技术产品和了解行业的创新革命。
简历请投递至infyzhaopin@infosys.com
Infosys Technologies (China) Co. Limited, headquartered in Shanghai, is a wholly-owned subsidiary of Infosys Limited (NYSE: INFY). Infosys China was established in 2003 with the vision of becoming a world-class delivery hub, offering global consulting and IT services.
With a blend of global and local talent, we have the breadth of skills, languages, and coverage that companies need in a global partner. We have the distinction of being the first company in China to receive certification in CMMI Level 5 (v1.2) global process quality standard. We are also certified in ISO 27001, the global benchmark for data security operations.
Infosys (China) provides broad stage of career development for each employee. With our consulting-led approach to tech-infrastructure management, augmented by world-class processes, we continue to deliver measurable business value for our clients. We invite you to join us in our quest to build tomorrow’s enterprise.
Please send your CV to infyzhaopin@infosys.com
联系方式
- Email:infyzhaopin@infosys.com
- 公司地址:中山大学深圳产学研大厦