德资车企售后培训讲师
薪得付信息技术(上海)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2019-11-28
- 工作地点:北京-朝阳区
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:大专
- 职位月薪:1.5-2万/月
- 职位类别:售后服务/客户服务 汽车喷漆
职位描述
Aftersales Body and Paint Consultant
? Management of Projects
- Data analysis, desk and on-site research, trending and forecasting market potentials.
- On-site and remote coaching for BMW retail business.
- Competitor analysis, market mapping, gap analysis and proposing bench marking.
- Proposing the on-site audit and observation for the projects.
- Ensure operational safety and security (as per BMW & Government released) standards relevant to body & paint business.
- Development of B & P consulting projects relevant to business needs and market demands in alignment with activities released by business development team (A2).
- Provide dealers with an effective projects and qualified consulting support to improve dealers B & P business.
- Provide effective and required support to dealer network with high-quality (i.e. follow consulting guideline/process, work/visit planning, project progress, project achievement) as consultant and/or project owner.
- Continuously optimize the implementation quality and toolbox content of existing projects based on performance and market needs.
- Responsible for the qualification of consultant as the project owner.
- Support on B & P certification program development and implementation.
- Body & Paint coaching contents development and promotion of minor B & P business.
- 8 hours B & P express service national roll-out and improve performance.
- Responsible for budget forecasting/planning/spending aligned with allocation of budget.
- Make effective and efficient communication with internal and external partners.
- Facilitate meetings/topic workshops for people/business/project development.
- Implementation of BMW AG & BMW China Aftersales projects (i.e. ISPA Next, projects of other sub-team, etc.) and other task from management.
- Other tasks assigned by line managers.
? Service
- Increase customer retention in the body & paint business.
- Improve customer satisfaction in the body & paint business.
- Increase product penetration, grow profitability and deliver tangible ROI.
- Service development of people, processes, profit and workshop management.
? Accident Repair & Services
- Increase sales of genuine parts, incremental growth in sales of vehicle insurance.
- Increase customer and service penetration in body and paint business.
- Support execution of body shop/insurance activities initiated by business development.
- Develop best practices and share them to spread positive awareness.
- Responsible for target achievement of own project and project that are implemented.
- Optimize dealer accident car service process include leads management\estimation\ reception\Claim management.
- Take responsibility on Body & Paint efficiency improvement.
Service provider is required to deliver candidates with below qualification:
? 5 years and above experience in Body & Paint at retail level.
? 2 years and above experience in retail consulting, specialized in Body & Paint.
? Automotive aftersales or Insurance company background preferred;
? Understand accident damage vehicle repair process and maintenance method;
? Understand Auto insurance claim policy and process of insurer;
? Good communication skill and proactive attitude;
? Proficiency with computer software. E.g. outlook, excel, word, ppt, etc.
? Fluent in Chinese, ability to read and write English.
? Diploma in automotive, mechanical engineering or above.
公司介绍
我们为客户提供的是基于高科技和世界先进HR管理平台的“一站式”外包服务、HR按需服务和HR共享服务。CDP的“一站式”外包、HR按需服务和共享服务,可以帮助来自各行各业的公司更好地进行HR管理并优化管理流程。
CDP核心价值观
我们始终以客户的需求为导向,依托创新产品和服务,通过高效的团队执行力,追求卓越的致胜精神。
C-Customer 客户
以客户价值为导向
I-Innovation 创新
勇于创新的企业家精神
E-Execution 执行力
高效执行力和团队精神
以上三点构成了 CDP 的公司理念和业务实践的指导原则。作为专业人力资源整体服务提供商, CDP 对业务深厚的积累和理解,将保证我们最有效地利用资源,为您提供***品质的服务。 CDP 向客户承诺,我们的最终任务是帮助我们的客户实现企业价值和企业愿景。
CDP拥有一支实力雄厚的顾问、操作员团队。我们拥有人力资源***实践,并一贯地为客户提供高质量的HR外包服务。截止到2012年末,CDP正在为为35个行业的450,000名员工提供了人力资源外包服务。目前,我们可在全国超过230个城市提供专业的人力资源服务。
我们的服务团队和专业人员大多数拥有国内或国外服务公司或咨询公司背景,在人力资源服务行业拥有丰富的理论知识和实践经验,是服务外包、咨询及解决方案专家。三个层面的支持架构,清晰的事件追踪管理和询问应答程序,能确保最终的服务质量。CDP的所有服务流程,都通过了严格的审计,完全符合会计准则和公司行为准则的要求。遍布全国的支持服务和热线电话服务可升级成VIP服务——拥有特设的电话专线,减少客户转接和等待的时间。
注:
1,应聘者简历收集方:上海才烁人力资源服务有限公司
2,对所收集简历的处理目的:(1) 与您联络;(2) 处理您的申请,确认您是否符合我们招聘岗位的相应要求,包括评估您的资格和技能,准备面试或筛选讨论;(3)您到岗后的管理;(4)维护我们的求职人才库,以便未来的空缺职位与应聘者匹配;(5)其它法律法规允许与招聘相关的正当目的。
3,处理方式:我们将对应聘者简历进行评估筛选,向实际招聘者提供;另外,我们会将收到的纸质简历转化为电子形式存入人才库并销毁纸质信息,统一以电子形式存储管理。
4,保存期限:若您未获录用,则我们最多可能会将您的个人信息在我们的人才库中保存至相关的招聘流程结束后12个月,以尽可能多地为您提供潜在的职业发展机会;若您被录用,我们会依法保存您的个人信息至离职手续办理完毕。法律或行政法规另有要求的除外。
5,您的简历将被存储在薪得付信息技术(上海)有限公司运营管理的EcoSaaS系统中。
6,您可通过:https://appcdn.ecosaas.com/platform/agreementAndPrivacy-V2/privacyPolicy-zh.html?env=prod 行使《中华人民共和国个人信息保护法》中的相关权利。
联系方式
- 公司地址:上海市闵行区莲花路1733号D106栋 (邮编:201103)
- 电话:18916531775