东莞 [切换城市] 东莞招聘东莞保险招聘东莞保险业务经理/主管招聘

PROJECT MANAGER CUSTOMER EXPERIENCE

安盛天平财产保险股份有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(非欧美)
  • 公司行业:保险

职位信息

  • 发布日期:2019-06-28
  • 工作地点:上海
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 职位月薪:1-1.5万/月
  • 职位类别:保险业务经理/主管

职位描述

岗位职责:
1.Lead and inspire multidisciplinary project teams in a fast-paced, agile environment from project formation to scoping, design, concept testing, and delivery
2.Design innovative digital solutions (processes, business models, platforms) that enhance the customer experience and drive business value
3.Determine priorities and proactively identify project risks, ensure assigned projects are completed on time and on budget
4.Proactively manage across stakeholder groups to foster cross-functional collaboration, identify risks and resource constraints, and eliminate significant roadblocks in a timely fashion.
5.Manage external partners/vendors
6.Act as the voice of the customer
7.Near-term target: Drive key projects related to customer experience transformation towards release of a new digital platform by the end of 2019

任职要求:
1.Passionate, proactive and progressive leader with demonstrated experience leading cross-functional teams
2.Successful track record of managing complex projects to deliver solutions and achieve business results, positively impacting the customer experience
3.Familiarity with project management tools and agile methodologies incl. the ability to plan, estimate and control project budgets and timelines
4.Instinct to proactively identify project risks, develop risk mitigation plans
5.Passion for delighting customers, with a commitment to a human-centered design process
6.Strong ability to manage wide range of stakeholder relationships across an organization, with ability to listen to their needs with empathy and translate into business and technical requirements
7.Familiarity with quantitative and qualitative consumer research, and ability to synthesize insights
8.Eagerness to continually learn new skills
9.Meticulous attention to detail, but with the ability to always see the “big picture”
10.Strong written, visualized and verbal communication
11.3-5 years of project management experience
12.Professional fluency in both Mandarin Chinese and English
Preferred qualifications:
13.MBA or advanced degree
14.Experience in a top-tier management consultancy
15.Experience related to insurance or another financial services industry
16.Familiarity with the software development lifecycle

公司介绍

安盛集团(AXA)总部位于法国巴黎,是当今世界领先的保险及资产管理集团之一,于2020年位列《财富》世界五百强榜单第34位。扎根中国20余年,安盛集团始终通过全方位的保险服务和解决方案,不断满足中国本土及全球客户的保险保障需求。其在华全资财险公司为安盛天平财产保险有限公司(AXA安盛),始终以全方位、定制化的优质产品和服务,在健康险、商业险以及财产和意外伤害险领域,满足客户不断变化的需求,于全国20个省份开设了25家分公司,为超过500万中国个体及商业客户提供服务。公司以消费者为中心,基于“从赔付者到陪伴者”的企业愿景,并融合科技与分销渠道创新,积极转型以聚焦健康领域,为客户日常生活的各个方面保驾护航。公司于2019年获中国银保监会“AA”评级,为64家参评财险公司中***评级,并于2020年斩获亚洲保险大奖“中国年度国际财险公司”大奖,并获得标准普尔“A-”评级,充分体现了安盛强大的全球影响力和对本土市场的坚定承诺。2014年,法国安盛集团(AXA)与国内股东组建合资公司安盛天平。2019年,安盛天平由安盛集团全资控股,成为外资全资财险公司。

联系方式

  • Email:liush3@axatp.com
  • 公司地址:地址:span卫津南路与吴家窑大街交口中海广场09层08单元