东莞 [切换城市] 东莞招聘东莞IT-品管、技术支持及其它招聘东莞技术支持/维护经理招聘

IS Support Manager

中外运-敦豪国际航空快件有限公司

  • 公司性质:合资(欧美)
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2013-05-14
  • 工作地点:上海
  • 招聘人数:1
  • 工作经验:五年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:技术支持/维护经理  

职位描述

· Location:Shanghai

Company Address: No. 1999 West Hebin Road, Pu Dong International Airport,Shanghai, P.R.China. 201207

公司地址: 浦东国际机场河滨西路1999号


Job Responsibility

· 目标

To manage the Hub IS support and technical infrastructure to ensure the Hub operations and IS services are run smoothly.

Customer

· To provide business applications to Hub:

· To plan for core application deployment with the GIS, Cyberjaya deployment and support teams

· To provide technical support:

· Resolving problems with GIS, Cyberjaya Data Centre’s services

· To communicate closely with DHL network (especially GIS, Cyberjaya, IS Department, other hubs/gateways) on new user requirements and project deployment

· To analyse and report user problems for the Hub

· To provide user training and on-going user support.

· To manage the infrastructure, technical support and telecommunications for the Hub

· To deploy appropriate hardware, software and services in line with Hub IS budget and comply to GIS corporate standard.

Stakeholder

· To resolve IS systems related matters through meetings with customers, government authorities and airlines as required by Hub General Manager.

Process

· To coordinate with GIS, Cyberjaya/AP Aviation IT group to ensure that the required Hub computing facilities and software are developed and implemented according to the agreed time frame and budget.

· To assist HUB Management on Hub’s annual budgeting and operational planning processes.

· To assist in the deployment and support of GIS's core and the Hub's local applications.

· To advise and provide input on the sourcing of Hub IT equipment, services and systems in line with DHL standards.

· To ensure the availability, reliability and performance of all computer equipment to support 24 hours 7 days a week operations.

· To effectively communicate and manage system changes.

· To study Business Requirement and draft up BRS, Business Review Specifications

· To ordinate with development team on system development.

· To coordinate Hub System Security Audits and follow up and to report breaches of security to the Technical Services Manager.


People Management

· To develop IKOs/KPIs with Hub IS team members and their direct report managers and monitor individual performance.

· To direct, control and Hub IS team through involvement in recruitment, retention and ongoing communication.

· To develop a high performance service culture within the Hub IS team

· To identify training needs and opportunities to develop a highly skilled Hub IS team.

Requirements: 职位基本要求:

Skills

Skills

· Communication skills (English), spoken and written (excellent)

· Technical expertise in:

· All proprietary core business applications

· Existing local developments

· Intel-based workstation and server operating systems (MS-DOS, Windows 9x and Windows NT/2000)

· Desktop applications (Microsoft Office, Netscape Mail, Outlook Mail, Visio, etc.)

· Knowledge of Unix Operating System, Internet/intranet technologies

· Knowledge of IS development life cycle

Experience:

· 7-10 years IS and business experience, preferably in logistics industry

· 3-5 years IS management experience

Education:

· Bachelor’s Degree in Information Services (or equivalent)

· CET 6

Please send CV to zhihao.tian@dhl.com for applying this position.

申请:
申请该职位,请将简历发送至lynn.li@dhl.com邮箱。请在邮件标题注明申请的岗位名称和工作地点。

公司介绍

  中外运敦豪(DHL-Sinotrans)是中国成立较早、经验较为丰富的国际航空快递领导者。创建于1986年,中外运敦豪由DHL[1]和中国对外贸易运输(集团)总公司[2]各注资一半成立,专注发展国际限时快递服务、全球范围的文件和包裹快递。
  目前,中外运敦豪已在中国建立起广阔的国际快递服务网络,遍及中国80%的人口聚集区和经济中心城市,拥有近8000名精通国际快递业务、熟悉本地情况的员工,为客户提供卓越的服务。公司的服务覆盖全国390个城市,并在全国各主要城市已建立超过100家分公司和200余处办公设施;国际快递服务可直达其中159个主要城市,每周使用超过500架次商业航班和专机[3]。
[1] 目前,DHL已成为德国邮政敦豪集团旗下品牌之一。德国邮政敦豪集团是服务全世界的物流公司,在全球超过220个国家和地区拥有约57万名员工。集团在2020 年的营收超过 660 亿欧元。
[2] 中国对外贸易运输(集团)总公司(简称中国外运)是中国外运长航集团有限公司的前身, 2015年,经国务院批准,招商局集团有限公司(简称“招商局”)与中国外运长航实施战略重组,中国外运长航整体并入招商局。
[3] 受新冠疫情影响,全球商业航班数量大幅减少。

联系方式

  • Email:dhlhohr@dhl.com