Client Solutions Lead, D&T
北京世邦魏理仕物业管理服务有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2019-07-30
- 工作地点:上海-静安区
- 招聘人数:1人
- 工作经验:无工作经验
- 学历要求:招1人
- 语言要求:不限
- 职位月薪:2.5-3万/月
- 职位类别:项目经理 信息技术经理/主管
职位描述
ESSENTIAL DUTIES:
1) Solution Design
The role is responsible for establishing a firm grasp of our service lines, occupier (customer) needs, and all other technologies in our Vantage technology suite and partner network solutions. The role designs the functional and technical solutions that allow our service teams for both new and existing clients.
2) Software Standards
The role will produce a comprehensive standard deployment design that presents and effectively communicates the solution and how it meets the service line and client requirements through an iterative process, which will serve as the approach for delivery teams.
3) Software Delivery
The role will sponsor, define and manage the execution of account-specific deployments of the technology solution, overseeing requirements and delivery scope, schedule and budget.
4) Center of Excellence
Actively help to develop, train and promote a Technology center of excellence to accelerate demand and consistency across geographies and service lines.
5) Primary Duties
Primary duties include:
*20% Solution Design / Consulting / Presentations
*25% Software Standards
*30% Software Delivery
*10% Center of Excellence
*5% Support & Operations
REQUIREMENTS:
Technical fluency required with the following:
* Microsoft Office 365, including Project, Visio and SharePoint
* Microsoft Power BI
* Project and Development Services Management Methodologies
* Project Management Software experience
* Must be able to use laptop, mobile device and wireless technologies
* Knowledge of Network & Telecommunications Management
Specific Credentials or Work Experience Requirements
* Bachelor’s or master’s degree in Technology, Business, Construction or related field
* Mastery of PMO, Project Management methodologies, corporate real estate account structures and Transaction Management. Including budgeting, job-cost financials and reporting.
* Software Product Management, ITIL and SDLC experience with knowledge of service order, contract, supplier management, procurement, and/or accounting practices to aid in the identification, management and resolution of technology problems for effective client service delivery. Product Management to design and manage complex solutions and delivery to clients.
Additional Qualifications:
* Experience in providing SDLC solutions with a focus in supplier management, service requests, contact management, contract management, lease administration, and project management. This is required to understand and meet very detailed process and reporting requirements as they vary across different client verticals (ex. government, healthcare, corporate, and retail)
* Strong hands-on analytical skillset with attention to detail required
* Excellent written and verbal communication skills, including management of executive presentations required
* Ability to develop strong partnerships across a global, multi-layered organization
Primary Communications
* Able to report on a quarterly basis to the matrixed organization
Executive presentations internal and external
* Standard solution and deployment methodology
* Statements of Work
* Requirements Definition
Knowledge & Skills:
* Software use or management knowledge required in one or more of the following Commercial Real Estate and/or IWMS software technologies:
Additional Requirements
* High Level of critical thinking and judgement exercised daily
* Maintain a "can do" mentality with the ability to take charge with minimal information
* Knows how to engage a client for sales or solution that best fits their organization and culture with limited knowledge
* Able to determine how to handle client requests that are not in their best interest or are outside of scope of delivery or technology capability.
* Able to choose the most effective forms of communication to articulate complex problems to non-technical resources.
职位要求:
同上
1) Solution Design
The role is responsible for establishing a firm grasp of our service lines, occupier (customer) needs, and all other technologies in our Vantage technology suite and partner network solutions. The role designs the functional and technical solutions that allow our service teams for both new and existing clients.
2) Software Standards
The role will produce a comprehensive standard deployment design that presents and effectively communicates the solution and how it meets the service line and client requirements through an iterative process, which will serve as the approach for delivery teams.
3) Software Delivery
The role will sponsor, define and manage the execution of account-specific deployments of the technology solution, overseeing requirements and delivery scope, schedule and budget.
4) Center of Excellence
Actively help to develop, train and promote a Technology center of excellence to accelerate demand and consistency across geographies and service lines.
5) Primary Duties
Primary duties include:
*20% Solution Design / Consulting / Presentations
*25% Software Standards
*30% Software Delivery
*10% Center of Excellence
*5% Support & Operations
REQUIREMENTS:
Technical fluency required with the following:
* Microsoft Office 365, including Project, Visio and SharePoint
* Microsoft Power BI
* Project and Development Services Management Methodologies
* Project Management Software experience
* Must be able to use laptop, mobile device and wireless technologies
* Knowledge of Network & Telecommunications Management
Specific Credentials or Work Experience Requirements
* Bachelor’s or master’s degree in Technology, Business, Construction or related field
* Mastery of PMO, Project Management methodologies, corporate real estate account structures and Transaction Management. Including budgeting, job-cost financials and reporting.
* Software Product Management, ITIL and SDLC experience with knowledge of service order, contract, supplier management, procurement, and/or accounting practices to aid in the identification, management and resolution of technology problems for effective client service delivery. Product Management to design and manage complex solutions and delivery to clients.
Additional Qualifications:
* Experience in providing SDLC solutions with a focus in supplier management, service requests, contact management, contract management, lease administration, and project management. This is required to understand and meet very detailed process and reporting requirements as they vary across different client verticals (ex. government, healthcare, corporate, and retail)
* Strong hands-on analytical skillset with attention to detail required
* Excellent written and verbal communication skills, including management of executive presentations required
* Ability to develop strong partnerships across a global, multi-layered organization
Primary Communications
* Able to report on a quarterly basis to the matrixed organization
Executive presentations internal and external
* Standard solution and deployment methodology
* Statements of Work
* Requirements Definition
Knowledge & Skills:
* Software use or management knowledge required in one or more of the following Commercial Real Estate and/or IWMS software technologies:
Additional Requirements
* High Level of critical thinking and judgement exercised daily
* Maintain a "can do" mentality with the ability to take charge with minimal information
* Knows how to engage a client for sales or solution that best fits their organization and culture with limited knowledge
* Able to determine how to handle client requests that are not in their best interest or are outside of scope of delivery or technology capability.
* Able to choose the most effective forms of communication to articulate complex problems to non-technical resources.
职位要求:
同上
公司介绍
世邦魏理仕(纽约证券交易所代号:CBG)总部位于美国加利福尼亚州洛杉矶,是财富500强和标准普尔500强企业,为全球***的商业地产服务和投资公司(按2012年的营业额计算)。公司拥有员工约37,000名*,通过全球300多家办事处*,为地产业主、投资者及承租者提供服务。
世邦魏理仕是逾二百多年经验的全球房地产先驱,透过单一策略顾问提供数以千计可行方案。以亚洲地区内超过五十个办事处为据点,包括柬埔寨、印度、日本、韩国、马来西亚、菲律宾、新加坡、泰国及越南,我们能够协助客户发展当地市场,及在迅速发展的市场中带来可见成果。
我们以了解客户业务及研究市场动态为先,致力迎合客户房地产的需求,配合其整体业务指标,在瞬息万变的市场上力求转变,就是我们与客户建立长久关係的原则。世邦魏理仕的全面服务,能满足客户的多方面需要,再加上与世界各地的紧密联系,助您轻易进军不同市场。
*不包括联营公司
世邦魏理仕是逾二百多年经验的全球房地产先驱,透过单一策略顾问提供数以千计可行方案。以亚洲地区内超过五十个办事处为据点,包括柬埔寨、印度、日本、韩国、马来西亚、菲律宾、新加坡、泰国及越南,我们能够协助客户发展当地市场,及在迅速发展的市场中带来可见成果。
我们以了解客户业务及研究市场动态为先,致力迎合客户房地产的需求,配合其整体业务指标,在瞬息万变的市场上力求转变,就是我们与客户建立长久关係的原则。世邦魏理仕的全面服务,能满足客户的多方面需要,再加上与世界各地的紧密联系,助您轻易进军不同市场。
*不包括联营公司
联系方式
- Email:grace.yang@cbre.com.cn
- 公司地址:南京西路1601号越洋广场43楼