东莞招聘

Job Purpose :

职位目标

Optimises sales and controllable contribution within the store.优化店内销售业绩和可控贡献。

Full P&L accountability.全面负责盈亏状况。

商务和财政

Business and Financial:

Optimises sales and controllable contribution within the store.优化店内销售业绩和可控贡献。

Full P&L accountability. 全面负责盈亏状况。

KEY ACTIVITIES

主要任务

·Identifies, creates and manages the execution of store business plan that drives KPI results, and that maximises business opportunities 确认、编制和管理可推进 KPI 结果的店铺业务计划，扩大商机。

·Evaluates and interprets store sales and payroll goals daily using key business reports and payroll tools 利用主要业务报表和薪资工具，评估和说明店铺销售情况以及薪资目标。

·Exercises independent judgement and discretion to develop business plans that drive results 独立判断和决策，制定业务发展计划推动销售业绩。

·Accountable for controllable costs 负责控制成本

·Manages all controllable expenses of store (i.e. store supply, maintenance, fixtures, phone, etc.) 管理店铺的所有可控开支（即 店铺供货、维护、装修、电话等）。

·Deliver to shrink result 实现收缩目标结果。

·Monitors competition to identify promotions, trends, and potential employees 监督员工间的有序竞争，提拔有发展方向和有潜力的员工。

PERFORMANCE MEASURES

绩效考核

·Achieve budgeted sales in line with annual budget. 根据年预算目标实现预算销售额。

·Achieves or betters budgeted expenditure in all other controllable cost lines. 达到或更好的实现所有其他可控成本方面的预算开支目标。

·Achieves budgeted payroll of store 实现店铺的预算薪资目标

Customer and Market:

顾客和市场：

Ensures that the store is delivering the best possible customer experience.确保店铺提供***顾客体验。

KEY ACTIVITIES

主要任务

·Drives brand loyalty by leading helpful external customer experience 领导打造有益的外部顾客体验，实现品牌忠诚。

·Leads store team to deliver the best helpful customer store experience through: 领导店铺团队通过以下方式提供***的顾客体验：

？ Visual execution and optimal commercial use of both space and fixtures 执行视觉方案，优化空间和装修的商业使用。

？ Shop floor replenishment and productivity 销售区补货和生产率

？ Sets and embeds Brand standards 设置和嵌入品牌标准

·Sets organizational and store objectives; Provides leadership and direction to management team 设定组织和店铺目标；领导并指导管理团队

·Treats all internal and external customers with respect, contributes to and takes action as needed to ensure positive work environment 尊重所有内部和外部顾客，并按照需要积极采取措施确保营造积极的工作的环境。

PERFORMANCE MEASURES

绩效考核

·Replenishment results within agreed limits of acceptable levels. 实现可接受水平的商定限度内的补货结果。

Leadership and Employee :

领导力和员工：

Builds and develops a high performance team in the store. 建立和发展店内的高绩效团队。

KEY ACTIVITIES

主要任务

·Inspire and motivate others by presenting a compelling vision and direction 通过提供有说服力的观点和指导意见，启发和激励其他人。

·Models and uses Purpose, Values and Behaviours as filter in all interval and external customer situations 针对所有内部和外部客户状况，使用目的、价值和行为并以其为模型进行过滤。

·Works through team members to develop a high performing team that creates a customer-centric culture 与团队成员协调工作，打造高表现团队，营造以顾客为中心的文化。

·Develops succession plans for employee career path and actively facilitates the growth and development of all supervisory and managerial employees 制定员工职业生涯继任计划，并积极为所有主管和管理层的成长和发展提供便利。

·Creates development, training, and performance improvement plans for direct reports 为直接报告对象制定发展、培训和绩效改善报告。

·Delivers high level of employee engagement throughout store by ensuring appropriate performance communication , development, career-paths, recognition and rewards for all store employees 通过确保所有店铺员工的适当绩效沟通、发展、职业生涯、赏识和奖励，形成高水平的员工聘用机制。

·Creates overall hiring plan and hiring profiles to meet specific needs of business and store; Leads team members in hiring efforts and approves final hiring decisions 制定全盘招聘计划和招聘说明，满足业务和店铺的具体需求；领导团队进行招聘，审批最终聘用决定。

·Hires, trains, develops and assesses the store leadership team, and provides in the moment coaching., feedback and recognition 招聘、培训、发展和评估店铺领导团队，提供短时指导、反馈和赏识。

·Leads management team and works directly with all managerial and supervisory employees to develop their leadership and managerial skills 领导管理团队，直接与所有管理和监督员工协调工作，发展其领导和管理技能。

·Leads team members in delivering performance discipline; approves final termination decisions 领导团队成员遵守绩效纪律；审批最终解聘决定。

·Facilitates and cascades communication across the store organization and acts as liaison to field leadership 方便和传递店铺内的沟通信息，充当现场领导的联络人。

·Delegates and oversees execution of responsibilities as appropriate授权并监督适当的责任执行。

PERFORMANCE MEASURES

绩效考核

·IDP and stakeholder reviews 审查IDP 和利益相关者。

·Positive competency movement in the store 店内积极表现的能力。

·Internal vs external hires 内部招聘和外部招聘。

·Number of internal promotions 内部晋升数量。

·Active performance management in place in the store 店铺内合适的积极绩效管理。

·Exit interview feedback 离职面谈反馈。

·Clear career path plans for store management team 为店铺管理团队设置清晰的职业生涯规划。

Managing and Operating :

管理和营运：

Demonstrates an effective and productive store supporting the business and demonstrates that Risk Management is a focus. 呈现高效多产的店铺，支持业务需要，聚焦风险管理。

KEY ACTIVITIES

主要任务

·Takes action and partners as needed to enforce all company policies and procedures, including the Field Employee Policy Guide, and the Code of Business Conduct 采取措施并按照需要协同执行所有公司政策和程序，包括《现场员工政策指南》和《商业行为准则》。

·Interprets and communicates brand operating standards, ensuring they are appropriately customized; drives for brand consistency and interprets directives as needed to ensure appropriate brand standards 就品牌营运标准进行说明和沟通，确保其符合具体情况；实现品牌一致性，按照需要进行解释指导，确保适当的品牌标准。

·Ensures a schedule that maximises business opportunities and optimizes the customer experience; provides leadership and direction on scheduling issues 确保计划安排可最大程度扩大商机，优化客户体验；领导并指导计划安排事宜。

·Achieve compliance in Risk Management and Health & Safety 符合风险管理和健康安全要求。

·Ensures, data integrity, shrink control, P&P compliance. 确保数据完整性、收缩控制和 P&P 遵守。

·Delivers effective payroll management in store. 有效管理店铺薪资。

·Controls losses through effective loss prevention plans. 制定实施有效的防损计划，控制损失发生。

·Monitors and implements quarterly Ops audit 监督并实施季度 Ops 审计。

·Handles store-level employee disputes and escalated customer situations 处理店铺一级的员工矛盾和扩大的顾客状况。

PERFORMANCE MEASURES

绩效考核

·No of Health and Safety incidents reported 没有健康和安全事故报告记录。

·No of non compliant Health and Safety stores 没有不遵守健康安全要求的店铺

EXPERIENCE

经验

Required knowledge, skills & abilities:

知识、技能和能力要求：

·Proven leadership and communication skills 出色的领导能力和沟通技巧

·Expert in store systems , policy and procedures 具备店铺系统、政策和程序方面的专业知识。

·Must have excellent verbal and written communication skills and the ability to influence all levels of management and staff 必须具备优秀的口头和书面沟通技巧，有能力影响各级管理人员和员工。

·Ability to analyze financial data to drive results 具备分析财务数据，实现目标的能力。

·Strong problem-solving , organizational, time management and communication skills 具备出色的解决问题、组织事项、时间管理和沟通技能。

·Must have high sense of urgency with demonstrated ability to work independently and to make effective decisions in a timely manner 必须具有独立工作的能力，和及时高效决策的紧迫感。

·Ability to exercise independent judgement to make business and employee-related decisions 具备独立判断能力，可做出业务和员工相关的决策。

·Ability to delegate and prioritize tasks and responsibilities 具备委派实现、抉择优先事项和责任的能力。

·Allocates time effectively, handles multiple demands and competing priorities 有效分配时间、处理多种需求，抉择优先事项。

Experience required:

经验要求：

·Demonstrated management skills as Divisional Manager 具备作为部门经理所需的管理技能。

·Proven track record in people development, manpower planning time management and strong leadership qualities 出色的人员发展跟踪记录、人力资源计划、时间管理和优秀的领导能力。

Schedule Requirement

工作时间要求

·Ability to work a flexible schedule to meet the needs of the business, will require weekends and evening shifts. Overnights may be required 能够根据工作需要适应弹性工作时间，工作时间可能包括周末和夜班。可能需要通宵工作。

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