东莞招聘

• Ensure timely and accurate processing of new business, renewals and mid-term adjustments.
• Perform quality control checks on processed policies.
• Maintain accurate customer records according to department policies.
• Establishes and maintains strong, collaborative relationships with clients, Brokers and other Aetna departments.
• Communicates effectively and timely to internal and external constituents
• Has proficiency of Aetna systems and is able to assimilate and translate relevant information on products and policies.
• Adhere to Best Practice Process, Service Standards and all relevant statutory or regulatory requirements.
• Maintains Case tracking tools to meet constituents and business goals.
• Ensures that legislation and compliance has been properly adhered to with regard to Plan Sponsor and/or member activity (FCA TCF and market specific requirements).
• Research, respond and provide alternatives to inquiries from internal and external constituents to meet expectations.
• Ensure that products and services are aligned with customer’srequirements and commitments are met.

Background/Experience Desired

• Solid Administrative experience (attention to detail)
• Some experiences in similar industry
• Strong MS experience
• Organized & able to prioritize
• Able to work with high volume
• Good communication skills – verbal & written
• Customer focused

万宝盛华大中华有限公司，1997年服务启航于香港和台湾。迄今服务覆盖上海、北京、广州、深圳等逾20座直营城市。我们的大股东万宝盛华全球（ManpowerGroup Inc. NYSE:***）是全球人力资源解决方案领导者，拥有70年服务经验。凭借万宝盛华全球的声誉及行业经验，万宝盛华大中华深耕本土20余年。2015年，万宝盛华大中华战略联盟中信产业基金，总部落地上海，服务网络覆盖两岸三地130余城市逾两万家企业。我们始终致力于释放人才的发展潜能，凭借灵活用工、人才寻猎、招聘流程外包、人才管理及培训发展等人力资源综合解决方案，广受业界赞誉，屡次荣膺“亚太人力资源领军企业”。