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Learning Facilitator - Sales Delivery Pillar(职位编号:S_D-0466562)

国际商业机器中国有限公司(IBM)

  • 公司行业:计算机软件

职位信息

  • 发布日期:2013-01-15
  • 工作地点:上海
  • 招聘人数:若干
  • 学历要求:本科
  • 语言要求:英语熟练
    普通话熟练
  • 职位类别:销售代表  销售助理

职位描述

Job description
Ensure understanding the IBM, IST Learning & HR strategies, focus areas (with specific focus on Sales Eminence), processes and measures.

Lead the WW engagement & deployment of IBM Sales & Industry Learning's key initiatives to achieve significant business value for IBM across the segments :
- New to sales
- Existing sales professionals
- Sales teams/Sales leaders
by:
Communicating the purpose and advantages of our offerings to new & experienced hires and managers. Support integration of all new sellers, including acquisitions and SO deals, through successful onboarding via our offerings.
Facilitating the development of sales leaders through team interventions & appropriate offerings e.g. FLSM
Delivering appropriate learning interventions to build improved sales capability & achieve closure of critical sales expertise gaps
Successfully piloting & delivering new offerings in your GEO e.g. Sharpen Client Focus, Financial Selling Portfolio
Promoting key offerings through
Contribute to IST Learning meeting or exceeding all financial targets/roadmaps in a partnership with CLD and regional WFP's
Ensure IBMers satisfaction with IST Learning offerings remains very high, as measured through the NSI feedback process. Attain or exceed a minimum NSI of 85% for delivery, and take appropriate actions if below this to demonstrate improvement and prevention of further recurrence.
Accurate recording of availability and utilization in Master Scheduling DB &/or appropriate tools to enable business management control & accurate tracking and comparison
Engage in continuous dialogue on the Sales Eminence strategy & the value proposition of learning, in order to change learning from cost to the business to investment in the future capabilities of IBM.

Contribute to achievement of Sales Eminence targets in your IMT and market

Maintain a good business acumen knowledge of local IMT/GMT business priorities & challenges in order to be able to relate to it during the delivery of our offerings

Provide any valuable feedback your personal delivery to CLD/major market pillar teams, via LPMs and best practice & facilitation enablement to help improve sales learning offerings

Contribute to and suggest productivity & process improvements & expense savings, at the same time maintaining or improving the value of the learning for the business and IBM.

Grow personal skills as a facilitator to ensure optimized utilisation and deployability locally and and globally

Attend the regular 1-1 calls and keep your management informed about:
the delivery outcomes of the past period,
the projects and activities you are involved in when you don't facilitate, and the achievements,
planned delivery for the next period,
any other information you have on local specifics (like economic climate, sales strategy, demand, challenges) which can impact our learning interventions

Contribute to a high performing facilitator team with specific focus on smooth collaboration with job roles inside and outside of the pillar :
 Best Practices Lead & Facilitation Enablement Lead
 Learning Program Manager
 Learning Integrator
 GMU/MM Facilitator Manager
 Facilitators
 CLD Major Markets/GMU team
 CLD portfolio team
 CLD design team
 WFP Major Markets/GMU
Be an active member of the IST pillar team, sharing your expertise and knowledge seamlessly across the pillar and market boundaries (knowledge transfer, actual delivery, resource balancing).

Optimise utilisation across the organisation.

Be an active team member of the Sales & Industry IST pillar team (local/international) - responsive to requests for help or support from a team member, maintaining effective working relationship (facilitators, administrators, program support...), & be a role model of IBM's Values.

Required
Bachelor's Degree
English: Fluent
Chinese simplified: Fluent

Additional information
Collaborate with CLD,WFPs, RLIs, GLDS to strengthen the expertise of IBM's sales population (sellers, sales leaders, sales teams) through the delivery of innovative, world class learning solutions to achieve statistically measurable improvements in the assessed expertise of the sales population

Outside of delivery engagements, ensure productive use of time through demand & pipeline generation for future delivery, building relationships with WFPs, LIs and key BU stakeholders, sharing best practices in the pillar, improving your own skills & delivery capability.

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

公司介绍

For nearly 100 years, IBM has created products to handle information. Today, as the world's largest information technology company, it invents, develops and manufactures the most advanced information technologies computer systems, software, storage systems and microelectronics. But that's just for starters. After decades as the undisputed leader in the computer hardware business, IBM has transformed itself into an information technology services business. It is passionately committed to adding value for our clients from helping to keep grocery shelves stocked to simultaneously providing medical imagery to physicians an ocean apart. Its solutions, services and consulting offerings are revolutionizing the way people, organizations and enterprises operate including itself.

在过去的近一百年里,世界经济不断发展,现代科学日新月异,IBM 始终以超前的技术,出色的管理和独树一帜的产品领导着信息产业的发展,保证了世界范围内几乎所有行业用户对信息处理的全方位需求。众所周知,早在1969年,阿波罗宇宙飞船载着三名宇航员,肩负着人类的使命,首次登上了月球;1981年哥伦比亚号航天飞机又成功地飞上了天空。这两次历史性的太空飞行都凝聚着IBM无与伦比的智慧。IBM的事业就象宇宙飞船一样永远向着更高的目标不断奋进,造福人类。