Lead for Quality Improvement and Project Managemen(职位编号：GPSD-0465957)
国际商业机器中国有限公司(IBM)
- 公司行业：计算机软件
职位信息
- 发布日期：2012-11-09
- 工作地点：北京
- 招聘人数：若干
- 学历要求：本科
- 语言要求：英语熟练
普通话熟练 - 职位类别：质量检验员/测试员 项目执行/协调人员
职位描述
Job description
Role Description
The role is within IBM HR delivery organization, which provides HR delivery services to IBM employees/managers including Payroll, Employee Expense Reimbursement, HR accounting, Compensation & Benefits, Offboarding and final financial settlement, Employee Data Management, and HR application support. The purpose of this role is to provide support to management and coordinate cross function teams in HR delivery organization to make continuous improvement on delivery quality and productivity, as well as special projects which need involvement of different HR delivery teams and communicate with other departments.
Responsibilities
Communicate with AP/Country focal, and understand the target of quality improvement and work out the plan;
Ensure each HR delivery team to have full understanding on the quality targets, work with each team to make specific plan on quality initiatives;
Regular communication with AP/Country quality team focal points, update the progress of quality improvement initiatives and ensure the completion of them with productivity increase and/or financial saving;
Lead six sigma learning and projects to meet annual target;
Analyze the figures of existing productivity of each team and identify the opportunities for productivity increase.
Lead / Coordinate HR delivery teams on the initiatives for continuous improvement on the productivity, the initiatives include but not limited to automation, process re-engineering, process streamline, bright ideas, etc..
Understand roles and responsibilities of each HR delivery team and coordinate the special projects which need cross teams involvement with clear project plan, management on the resources and progress, and follow up to ensure the successful completion of the projects;
Communicate with other departments which have business relationship with HR delivery organization to monitor their service quality (when they are service provider) or report delivery results / service level (when they are "client"). And ensure timely and complete closure of open issues.
Required
Bachelor's Degree
English: Fluent
Chinese simplified: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Role Description
The role is within IBM HR delivery organization, which provides HR delivery services to IBM employees/managers including Payroll, Employee Expense Reimbursement, HR accounting, Compensation & Benefits, Offboarding and final financial settlement, Employee Data Management, and HR application support. The purpose of this role is to provide support to management and coordinate cross function teams in HR delivery organization to make continuous improvement on delivery quality and productivity, as well as special projects which need involvement of different HR delivery teams and communicate with other departments.
Responsibilities
Communicate with AP/Country focal, and understand the target of quality improvement and work out the plan;
Ensure each HR delivery team to have full understanding on the quality targets, work with each team to make specific plan on quality initiatives;
Regular communication with AP/Country quality team focal points, update the progress of quality improvement initiatives and ensure the completion of them with productivity increase and/or financial saving;
Lead six sigma learning and projects to meet annual target;
Analyze the figures of existing productivity of each team and identify the opportunities for productivity increase.
Lead / Coordinate HR delivery teams on the initiatives for continuous improvement on the productivity, the initiatives include but not limited to automation, process re-engineering, process streamline, bright ideas, etc..
Understand roles and responsibilities of each HR delivery team and coordinate the special projects which need cross teams involvement with clear project plan, management on the resources and progress, and follow up to ensure the successful completion of the projects;
Communicate with other departments which have business relationship with HR delivery organization to monitor their service quality (when they are service provider) or report delivery results / service level (when they are "client"). And ensure timely and complete closure of open issues.
Required
Bachelor's Degree
English: Fluent
Chinese simplified: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
公司介绍
For nearly 100 years, IBM has created products to handle information. Today, as the world's largest information technology company, it invents, develops and manufactures the most advanced information technologies computer systems, software, storage systems and microelectronics. But that's just for starters. After decades as the undisputed leader in the computer hardware business, IBM has transformed itself into an information technology services business. It is passionately committed to adding value for our clients from helping to keep grocery shelves stocked to simultaneously providing medical imagery to physicians an ocean apart. Its solutions, services and consulting offerings are revolutionizing the way people, organizations and enterprises operate including itself.
在过去的近一百年里，世界经济不断发展，现代科学日新月异，IBM 始终以超前的技术，出色的管理和独树一帜的产品领导着信息产业的发展，保证了世界范围内几乎所有行业用户对信息处理的全方位需求。众所周知，早在1969年，阿波罗宇宙飞船载着三名宇航员，肩负着人类的使命，首次登上了月球；1981年哥伦比亚号航天飞机又成功地飞上了天空。这两次历史性的太空飞行都凝聚着IBM无与伦比的智慧。IBM的事业就象宇宙飞船一样永远向着更高的目标不断奋进，造福人类。
在过去的近一百年里，世界经济不断发展，现代科学日新月异，IBM 始终以超前的技术，出色的管理和独树一帜的产品领导着信息产业的发展，保证了世界范围内几乎所有行业用户对信息处理的全方位需求。众所周知，早在1969年，阿波罗宇宙飞船载着三名宇航员，肩负着人类的使命，首次登上了月球；1981年哥伦比亚号航天飞机又成功地飞上了天空。这两次历史性的太空飞行都凝聚着IBM无与伦比的智慧。IBM的事业就象宇宙飞船一样永远向着更高的目标不断奋进，造福人类。