东莞招聘

This job is to perform order management
activities for the overall Stock Order Handling process and requires interface
with all related internal and external parties to ensure client satisfaction in
support of business objectives. This individual executes the respective work process
and required system transactions within the overall Integrated Supply Chain
process at business level.

Key Job Responsibilities:

-Preparing before Order Entry

Order request verification before/during order entry

Information checking before Order entry in SAP

Work out order consolidation if necessary

-Order Entry

Follow Inter-area order entry procedure to enter the order

Coordinate with Planner to resolve product issue.

Inform planner and related people of the order entry and

update order info in tracking list

-Order Follow Up

Solve fail ATP check issue & follow up shipping schedule

Send booking notification to related parties

Coordinate with related parties to change or cancel order.

-Document Follow up

Follow up document with Doc Group, verify document

content and send to related parties

-Exception handling

Raise QM when necessary and coordinate to follow up QM

Job Expectation:

-Review / Validate and process order request in compliance with work process / system and business guidelines.
-Full responsibility for order fulfillment, along with follow up of orders throughout the entire order cycle.
-Anticipates clients’ expectations / unplanned event, and identifies best solution or alternative.
-Differentiate between stakeholder requirements and Dow offerings, choose the best /cost effective solution.
-Increase quality through active participation in problem solving.
-Work continuously on improvements, identify root causes of defects and recommend corrective actions.
-Develop and maintain a strong working relationship with relevant business and functional groups through excellent communication skills.
-Adherence to all Compliances and Controls on work processes (e.g. ISO, SOX, etc.)
-Adhere to timelines set for each activity
-Act as team backups to other team members

Education/Certification Requirements:

Bachelor Degree with Business, International trading or Logistics related discipline is preferred.

Other Qualifications / Requirements:

• 0-2 year related customer service working experience is preferred

• Good command of English and Mandarin in speaking, writing, reading and listening

• Strong interpersonal and communication skills

• Be able to stay organized, calm and constructive under high stress and frequent changes

陶氏（NYSE: DOW）运用科学和技术的力量，不断创新，为人类创造更美好的生活。陶氏通过材料、聚合物、化学和生物科学，来推动创新和创造价值，全力解决当今世界的诸多重大挑战，如满足人们的诸多需求：新鲜的食物、更加安全和可持续的交通方式、更清洁的水、更高的能源效率、更耐用的基础设施、不断提升的农业生产效率，等等。陶氏以其一体化、市场驱动型的业务组合，为全球175个国家和地区的客户提供种类繁多的高科技产品和解决方案，应用于包装、基础设施、交通、消费者护理、电子、农业等高速发展的市场。2016年，陶氏年销售额为480亿美元，在全球拥有约56,000名员工，在34个国家和地区运营189个生产基地，产品系列达7,000多种。