东莞招聘

TITLE

 Senior Facilities Officer

BUSINESS UNIT

Integrated Facilities Management

REPORTING TO

Facilities Manager

DIRECT REPORT POSITIONS

POSITION GOALS

To achieve the timely and efficient delivery of Facility Management services to Client's staffs in Client’s Sites and support of their business needs in accordance with the Service Levels and Key Performance Indicators set out below.

DUTIES & RESPONSIBILITIES

To deliver high quality, prompt and courteous Facility Management services in support of Client's business needs in a safe working environment.

• Front Desk Service
  • To greet clients, handle telephone call, book conference room, office equipment inspection.

• Facility management
  • Assist to monitor the Office Facilities & Critical Environment.
  • Assist to report and schedule contractors for preventative maintenance.
  • Assist to deal with emergency and arrange ad-hoc repair
  • To follow established escalation procedures and incident reporting procedures

• Office equipment & environment management
  • Assist FM/FO to ensure all office equipment are in good working order and consumables are replenish timely
  • Assist FM/FO to ensure a good office environment, including arranging office ad-hoc repair, monitoring landscaping service and cleaning service

• Vendor management
  • Manage vendor's daily operation.
  • Organize regular meetings with vendors.
  • To assist client/FM to bid the contractors.
  • Contractors’ service performance regular review.

• Customer Service / Client Relationships
  • To arrange office soft service. Follow UBS and JLL policy to purchase office consumption (paper, stationery and pantry stuff etc.) .To report and submit purchase request for client approval, purchase from approved supplier and ensure they are delivery on time with accurate quantity.
  • To handle confidential document destruction and document archiving.
  • Keep good communication with clients.
  • Ensured Key Operations Procedures are followed to ensure service standards are maintained.
  • Assist for the safe keeping confidential document such as bank license and related documents.

• Payment/ billing management
  • Assist to receive and verify the monthly statement.  Allocate the expenses and prepare reports to client.
  • To assist client/FM to do accrual.

• Space management
  • Assist to provide the accurate seating plan to support space management on monthly basis.

• To seek ways to constantly reduce costs and improve operational standards

• Keep good communication with landlord and BMO, take the monthly meeting with Landlord.

• To assist client/FM to do report work, including monthly and quarterly report etc.

• Supervise the receptionist, cleaner and mailroom team.

• Back up receptionist when necessary (during lunch time and leave)

• Assist restacking or relocation if necessary.

• Any other duties assigned by the client / FM.

General Requirements

• University degree
• Relevant experience in managing facilities preferred
• Strong interpersonal skills
• Proficiency in English (spoken and written)

About JLL

Jones Lang LaSalle Incorporated (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL is a Fortune 500 company with annual revenue of $16.3 billion, operations in over 80 countries and a global workforce of more than 93,000 as of September 30, 2019. For more information, please visit our official

关于仲量联行

仲量联行（纽交所交易代码：JLL）是全球房地产专业服务和投资管理公司。仲量联行是《财富》500强企业，截至2019年9月30日，仲量联行业务遍及全球80多个国家，员工总数超过93,000人, 2018财政年度收入达163亿美元。